Of course, the ideal waiting room is one in which patients spend very little time, writes FiercePracticeManagement editor Deb Beaulieu. But given the reality that patients' experience in your reception area goes a long way toward their impressions about your facility or practice, consider ways to make it more patient-friendly, such as getting rid of the flatscreen. --To learn more, read the full article in FiercePracticeManagement.