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Public attitudes towards healthcare companies improving
A new survey by Harris Interactive finds public attitudes towards companies in the healthcare sector are improving. Despite their collective problems in recent years, pharmaceutical companies, hospitals and managed care providers are all doing a little better than they have in the past. Pharma companies did surprisingly well in the poll, showing an improvement of 17 points over a year ago. Fifty-six percent of respondents say drug companies "do a good job of serving their customers." Hospitals did even better, with 80 percent of their customers indicating approval of their performance. Bringing up the rear were the managed care companies, who score a 40 percent job approval rating -- not that good, but better than they've done in the past.
- see this press release from Harris Interactive
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