Middlemen take uncertainty out of medical tourism
Medical tourism has become one of our favorite topics here at FierceHealthcare. In the past several months, we've reported on several instances of Americans going outside the country to receive medical care that is comparable--and far less expensive--than what they would get in the states. Those without insurance, or patients interested in elective or cosmetic surgery, are the most likely to head abroad, where they can pay a fraction of the price.
But with medical tourism comes obvious medical and legal risks. And though middlemen usually get a bad rap, this is one time when patients would be wise to consult with an outside expert rather than trying to go it alone. "In the United States, several small companies have sprung up to act as middlemen, helping U.S. consumers find doctors abroad," notes the Miami Herald. These companies help patients work within a recommend network of doctors and hospitals. They also vet patients to make sure they're not too ill for the journey, or that they're not overly-ambitious with their cosmetic surgery. Perhaps due to their intervention, the number of bad outcomes from overseas medical treatment has declined in the last several years.
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Comments
While medical travel is thousands of years old, contemporary American medical tourism is in its infancy. The rise of the "health travel planner," or "medical travel concierge," will indeed help ease the decision-making pain of prospective health travelers, connect them with the best hospitals and physicians, and assist with all-important aftercare. Our forthcoming consumer guidebook, "Patients Beyond Borders: Everybody's Guide to Affordable, World-Class Medical Tourism," informs patients how to screen for the best planners, and establish successful working relationships with these newcomers to the health service sector. As the medical travel industry matures, accreditation and licensing of health travel planners will follow. Meanwhile, patients considering medical travel should do due diligence, and check references (former patients, healthcare providers, et al).
Thank you for intelligently including "this is one time when patients would be wise to consult with an outside expert rather than trying to go it alone" in your article.
Health risks take on a new meaning when one travels outside the US for healthcare. For one thing foreign healthcare systems haven’t had the “benefits” of medical malpractice. In US hospitals, medical and dental practices, we have thousands of policies, procedures and standards of care to reduce the risk of medical errors. Many of these medical errors were discovered and hence corrected – because someone sued. While the design and application of these policies, procedures and standards of care are applied by any medical professional with integrity their application and then measuring their effectiveness has added greatly to our healthcare costs here.
Yet, we now have an opportunity to make further use of these very same policies, procedures and standards of care by requiring that foreign hospitals who solicit US healthcare consumers use what we have learned. Additionally we need to require that the middlemen of “medical tourism” who say they are the experts, be measured in terms of their competency to recognize a truly safe foreign healthcare practice based on a working knowledge of the wealth of information we have here in the US.
Not doing this poises foreign hospitals and the traveling patients who are going there at risk of repeating the past.
Stephanie Sulger RN, MS
Health and Safety Specialist
Medical Tours International
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