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Medicare releases volume, customer satisfaction data
For the first time, Medicare has released volume and payment information for a list of selected conditions, along with the results from its new consumer satisfaction survey, the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). Medicare already posts hospital quality data for heart attack, heart failure, pneumonia and surgical care to its Hospital Compare website. The agency now will add information showing how often Medicare patients were admitted to hospitals for a set of conditions, as well as what Medicare paid for treatments to the site and HCAHPS data. The HCAHPS data includes feedback from more than 2,500 hospitals participating in the program's launch.
To learn more about Medicare's plans:
- read this Modern Healthcare article (reg. req.)
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Gap widens in patient satisfaction study. Report
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Some CA hospitals at odds with rating system. Report
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