Feedback: Key to strong healthcare leadership

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Guest post by Scott Kashman, chief administrative officer of Cape Coral Hospital in Florida

How many of us can really say we enjoy feedback? Many people say they want feedback yet rarely seek it out like they would a good meal or vacation getaway.

Recently, our healthcare leadership team completed the Right People, Right Roles 360 Leadership Behavioral Assessment. It is designed with coaching in mind, with each leader developing a coaching plan specific to their focus areas.

Personally, I'm a big advocate of coaching plans and continuous leadership improvement. They can greatly impact leaders.

Coaching plans provide focus and evaluation on the seven attributes of demonstrated leadership ability. It is based on peer, self-imposed, top-down feedback, and in our case, feedback from those reporting to us.

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