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Editor's Corner


"Let he who is without conflict-of-interest cast the first stone."

On Thursday, we ran a letter from Mike Wei, M.D., a FierceHealthcare reader who criticized Stanford University Medical Center's new policy prohibiting its physicians from receiving pharmaceutical and medical device industry gifts. I asked whether completely limiting industry involvement might be too drastic a policy, and I'm pleased to say that many of you responded passionately, intelligently and at length on the pros and cons of such a measure. As expected, responses fell into two groups: Some maintained that the policy was on point and that it prevents doctors from being unduly influenced by industry gifts. However, a majority felt that Stanford's policy is well-intentioned but ultimately damaging to physicians. Several readers also made this observation: While most doctors are immune to industry influence, as with every profession, there are always those who take advantage of the system. People's opinions of this policy are based on how they feel we should deal with this small minority of unethical doctors.

Two things became apparent in the course of reading your emails. First, this is a sensitive issue for everyone involved and how you answer the question has a lot to do with your role in the healthcare industry. Second, and perhaps more importantly, there are no easy answers when it comes to determining what level of involvement the pharma and device industries should have with doctors. If more organizations follow in Stanford's footsteps, I expect we'll see debate on this issue explode.

Arguments in favor of the policy

"With no gifts to influence access to doctors, doctors themselves can select the products, devices and techniques as well as the detail personnel who they wish to invite in to advise them of new developments," - Anonymous

"I strongly endorse the move to limit gifts to physicians. In the short term it will limit marketing costs for the companies and eliminate the biasing of physician opinion by flashy marketing campaigns…It will also eliminate the incentive for companies to invest precious R&D dollars on marginally incremental innovations that cannot be supported on the basis of scientific evidence." - Swami Subramaniam, M.D., Ph.D

"As with a lot of MD's, [Dr. Wei] is expecting freebies for his personal life. Dinner meetings with non-industry guests are social events, not professional development. Part of the due diligence he owes himself is…making sure he stays on top of developments in his field. If he can only make meetings during family time and must bring his wife, it is a very simple matter to pay for her dinner on his own." - Anonymous

Arguments against the policy

"I feel that limiting industry gifts is a misguided, though well-intended, notion. I agree that pharmaceutical reps have significant influence on physician prescribing patterns, but, honestly, many physicians learn about new drugs only through these means. Busy providers of primary care…do not have time to read all the studies, and spend time away from their practices at CME conferences." - Susan Thomas, MHSA

"Most non-medical businesses thrive on the gifts, dinners, golf games, outings and other perks given to decision-makers by sales, marketing and lobbying people in their industry. I think we are held to a double standard. Let he who is without conflict-of-interest cast the first stone. Get real America. Doctors cannot do their best work in the current climate, let alone with Medicare and the other carriers offering cuts of 4 to 5 percent each year. Do a free dinner and a canned talk about a medication make me a slave?" - Anonymous

"If the pharmaceutical industry wants to announce a new drug or product, what is wrong with it? In this process, if a doctor has to stand by and listen to 5-20 minutes of infomercial, why not reimburse that doctor in some way. Doctors are humans and potentially corruptible. Fortunately, most of us do not see...a trinket…that is left in our office as an inducement to prescribe a drug!...This is more than just an ethical issue. For doctors practicing in the trenches, generous medication samples mailed in by drug companies or left behind by reps help a lot of poor patients." - Narayanachar S. Murali, MD, FACP, FACG

This is just a small sample of the feedback I received. To read all of the letters, check out our Web site. And thank you, Dr. Wei, for kicking off this debate. - Maureen

More stories about conflict of interest   university medical center  

Comments

I am swayed by both sides of the argument. I guess the truth is somewhere in the middle. I have benefited from the sample medications left behind and I strongly beleive some medications are pushed because of obligations to the reps representing those companies. Patients just want to be properly cared for and have confidence that the people giving that care really want to see them well.

You are naive if you think that drug prices will decrease just by eliminating inducements, however you may interpret that word, to physicians. The pharmaceutical companies still need to sell their product and will spend the marketing dollar some other way. It will not be invested instead in reduced pricing or R&D for that matter.

As an ex-BMS executive and current consultant to the pharmaceutical industry, I'm aware of the pros and cons of this debate. Recently a pulmonologist in Salt Lake City told me that one of the companies has assigned four salespeople to call on her representing the same drug. She explained that the only reason she puts up with it is to obtain a greater quantity of samples to give to her needy patients.

"Recently a pulmonologist in Salt Lake City told me that one of the companies has assigned four salespeople to call on her representing the same drug."

Big pharma is a victim of its own doing. Providers have been hammered by too many cloned reps who share the same product (pods). Thus, providers with limited time have begged off. Big pharma reps have become faceless chess pieces in a revolving door, which has produced the loss of credibility and rapport.

The pressure on reps to see a quota of docs per day is enormous and often the only way into the office is through an inducement. The ethical docs quickly become apparant as they do not require this bar to entry.
So, we see the ethical docs to get the business (a small number) and need the inducements to see the others, in order to keep the management of our companies happy with our quotas.

The benefit to the pharma industry will be a decrease in costs and an increase in profits. They will get their message out anyway. I am retired now, but I bristle at the thought that free samples left for me to distribute to poor patients, or an office lunch so that a rep might have our ears for 5 minutes, or a pharma sponsored meeting where a trusted colleague could share his or her experience, would influence a doctor to prescribe a medication deemed unworthy of being prescribed. No wonder the best and brightest are no longer going into medicine. They are taking away our income, our prestige, and now accusing us of vulnerability to the point of stupidity. Get off our backs and let us be doctors.

Having been a sales rep in the industry, I see a true benefit to the institution and to the provider by interacting with the sales rep. A LOT of you are set in your ways and are unwilling to shift your paradigm without help and encouragement. I have had multiple customers thank me after the fact because our business relationship enabled them to improve outcomes, save their healthcare system money, be more efficient with Medicaid money, etc. Physicians, PAs, NPs, etc. are like everyone else in that everyone gets into habits and they need help to change and grow.
There are unethical sales reps and unethical HCPs, but they are not the majority of either population. To assume that a sales rep is only in the office/hospital to get what they can from the customer, is just as foolish as assuming that one can change a physician's prescribing habits by handing them a pen or a PDR or buying them dinner. I see the meals, office visits, etc. as a means to an end - to get in front of the provider and present the merits of my case. I make a special effort to bring something new and useful and not bombard offices with 3-4 vists a month. The physician then has an opportunity to interact with the facts, to "throw my words up against the wall and see what sticks", and then make an informed decision.
I also find it ironic that many academic centers want nothing to do with the individual sales rep unless he/she has a grant check in hand. You (Duke, Stanford, MIT, UPMC, etc.) want it both ways where you expect all the benefits of interacting with the representatives of the company, e.g. the sales reps, without actually having to talk with them.
This can and should be viewed as a partnership, not a means to leverage the most out of the other party. We help you (physicians) get published, to get the word out about your issues and concerns, we fund your research (to a staggeringly larger percentage than the NIH or any other public money), we sponsor your conventions in San Francisco and Hilton Head. Why can't you spend a couple minutes with me to hear about the products I represent?
I hope I don't come across as too antagonistic. I respect the medical field greatly, and I have been a patient as well as a sales rep. I have a family to provide for like most of my doctors do. Can we not OVERREACT and OVERCOMPENSATE and find a middle ground?

Why do doctors get the benefit...their are others in the office, nurses, secretaries, lab, etc. It is a poor practice and the rich just get richer!

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