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Aetna strikes doctor-ratings deal with NY

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Aetna has struck a deal with New York Attorney General Andrew Cuomo under which it will adopt a model limiting its approach to rating physicians. The new model, which is backed by the AMA and the state's medical society, requires insurers to share all details on how they rank doctors with both consumers and the physicians themselves. Aetna will adopt the model both in New York state and across the U.S. The announcement follows a similar one by CIGNA, which said last month that it would adopt a Cuomo-backed model for its physician ratings programs nationwide. Prior to striking the agreement, Aetna's "Aetna Aexcel" program rated physicians on 12 categories touching on clinical quality and cost efficiency. However, previously Aetna had not been in the practice of letting consumers know to what extent cost impacted their ratings.

Without a doubt, Cuomo's deals with these health plans will prove influential nationally. However, while the new model may address more of physicians' concerns, there's always the issue of whether health plans "cook the books" to make sure cheaper physicians win regardless of publicly-stated criteria. My feeling is that keeping such programs fair is going to be a bear (and that if no one monitors them, they won't be worth the paper they're written on). Let's face it--health plans have a strong financial incentive to steer patients to cheaper doctors, so their gaming the system is pretty much guaranteed.

To learn more about the deal:
- read this Business First of Buffalo piece

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Comments

sneaky bastards, those insurance companies! :)

I've had experience analyzing ratings produced by insurance companies (not the one mentioned) and I can assure you that the way they EMBED Cost data into the rating formulas is not easy to see, certainly not to the consumer eye. The ratings are referred to as Quality ratings but almost every formula has Cost-to-the-Payer data sunk into it.

How about some transparency ratings on the insurance companies i.e. % of denials, % of claims requiring appeal by patient, % of appeals rejected, etc. etc?? There should be no secrets in health care and choosing a plan is maybe the most critical step a person (or his employer) makes.

p.s. I'm NOT a doctor. :)

I believe the writer doesn't understand how healthcare insurance works. First it is highly regulated and the % of premium received that has to be paid out in medical cost is fixed within a small percentile range. The insurance companies incentive to lower cost is not to make more money on existing customers but to allow more customers into the marketplace by keeping healthcare affordable. That is good for everyone except maybe the docs who can't continue their expensive lifestyles. If we don't allow the insurance companies to fix this the government will. I doubt our physicians want to be on a medicaid / medicare type fee schedule for all services rendered. Lets make sure both sides are considered and stop making the insurance companies the enemies.

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