Beyond Digital: Payments’ Next Frontier
Payments are faster than they used to be. The work around them isn’t.
88% of payers say digital payment methods have improved payment speed. Yet 58% of providers report that up to half of payments still require manual staff intervention.
And the burden doesn’t stop there: 96% of payers and 99% of providers say payment follow-up remains challenging.
That disconnect points to the next opportunity in payment transformation.
Join this webinar to explore the key takeaways from new industry research by Zelis and Datos Insights. Discover where payer and provider perceptions diverge, what friction remains after payments go digital and how health plans can create a more connected, efficient payment experience across the ecosystem.
What You’ll Learn:
Why digital adoption can mask the friction still happening behind the scenes
What payer and provider data reveals about the work that remains after payments go digital
Why visibility, faster resolution and better integration matter beyond payment speed
How to reshape the payer-provider payment experience
Attendees will also receive exclusive access to the full research report. Don’t miss out, register now!