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Webinar

One Transition, Multiple Measures: Protecting Quality Revenue in an Outcomes-First Era

Available on-demand
60 Minutes

With the CY2027 final rule, CMS removed nearly a dozen Star Ratings measures tied to administrative processes, continuing its shift toward clinical outcomes and member experience. Succeeding in this environment requires plans to identify risk as it emerges and intervene before time-critical windows close. 

Transitions of care offer one of the highest-leverage opportunities. A well-executed transition can improve readmissions, medication reconciliation, adherence, member-reported outcomes, and experience of care, while avoiding thousands of dollars in costs for every readmission prevented. 

Join us to explore how leading health plans are building repeatable workflows that provide real-time visibility into hospital and post-acute stays, including SNFs, and enable existing teams to act while the opportunity remains open. 

You’ll learn: 

  • How health plans are protecting quality-linked revenue as the Star Ratings measure set shifts 

  • Why post-acute care and SNF stays are underused levers for quality performance 

  • How care transitions influence multiple quality measures at once 

  • What plans need to identify at-risk members and time-critical HEDIS denominators in real time 

Speakers

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Kari Clements

Kari Clements is Staff Vice President of HEDIS Improvement at Elevance Health, where she leads enterprise HEDIS strategy and governance to improve healthcare quality performance across Medicare, Medicaid, Commercial, and Exchange populations.
With a professional foundation in nursing, and over a decade of experience in care management, and quality management, Kari brings a clinical and member-centered perspective to enterprise quality strategy. Her experience across the continuum of care informs her approach to translating complex healthcare challenges into practical strategies that improve quality, outcomes, and the member experience.
At Elevance Health, Kari brings together strategy, analytics, clinical and operational capabilities, technology, provider and member engagement, and external partnerships to advance a more digitally enabled, data-driven approach to HEDIS performance. Her work spans HEDIS strategy and governance, provider performance, post-acute and transitions of care, quality interventions, data connectivity, and emerging AI-enabled capabilities.
A hallmark of Kari’s leadership is her ability to connect clinical insight and enterprise strategy with practical execution, aligning cross-functional teams around clear priorities, measurable outcomes, and scalable solutions. She is also helping advance the thoughtful use of analytics, automation, and artificial intelligence to improve decision-making, reduce operational friction, and ultimately improve healthcare quality and outcomes.
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Brendan Generelli

Brendan Generelli is the Director of Medicare Stars & Quality. Brendan has 15 years of experience in the Payer space in a variety of roles – ranging from customer service to operations to strategy before landing in the Medicare Stars space. Brendan has a keen interest in delivering a meaningful and positive experience to every beneficiary served by his Plan and views this work through a focus on health equity.

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Ashley Hooper, BSN, RN-BC

Ashley is a seasoned healthcare leader with more than 20 years of nursing experience and a Bachelor of Science in Nursing. ANCC-certified and grounded in intensive care practice, she brings a strong clinical foundation that informs her leadership across both clinical and operational domains. Her depth of clinical expertise, combined with payer insight and operational leadership, enables her to translate complex clinical needs into actionable, scalable solutions.

Known for her strategic thinking and cross-functional collaboration, Ashley consistently bridges clinical, operational, and organizational boundaries to drive high-performing teams and deliver system-level improvements. Throughout her career, she has designed strategic workflows and product solutions that enhance quality, strengthen care coordination, and elevate overall organizational performance.

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Moderator- Kelly Hogan

Kelly Hogan is a Conference Producer at Fierce, where she develops executive-level content and programming across the pharmaceutical and biotechnology industries. Her portfolio includes the Commercialization community at Fierce Pharma Week and the Clinical community at Fierce Biotech Week, while also producing digital programs covering emerging trends across the healthcare and life sciences landscape.

Working closely with industry leaders, Kelly designs content that addresses the most pressing challenges facing biopharma—from clinical development and commercialization strategy to market access, AI, and the evolving healthcare ecosystem. She is passionate about creating forums that foster meaningful conversations, practical insights, and lasting industry connections.

Register here to watch on-demand!