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Webinar

Best Practices for Building a High-Performing Medical Practice

Available on-demand
60 Minutes

Running a successful medical practice today requires more than keeping up with patient demand. It requires efficient operations, engaged teams, and a seamless patient experience. For health systems overseeing multiple practices, these priorities must also be delivered consistently across locations while balancing growth and complexity.

In this webinar, we’ll explore best practices to help streamline workflows, improve communication, and foster high-performing, resilient teams—whether within a single practice or across a broader network. We’ll also address how to align processes and maintain consistency at scale, including how to leverage technology to drive operational efficiencies without adding unnecessary burden to staff.

You'll walk away with actionable strategies to reduce inefficiencies, enhance staff engagement, and create a more effective and sustainable operating environment across your organization.

Speakers

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Stacey Quinn

Stacey Quinn is Vice President of Market Development at PatientPoint, with a background spanning patient care, clinical operations, and specialty partnership growth. Drawing on years of healthcare experience, she works with providers and partners to advance patient education strategies that strengthen engagement, improve the patient experience, and support practice growth.

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Amy Lafko

Amy Lafko is a sought-after speaker, facilitator, and business consultant, with over 20 years of experience in healthcare operational leadership.  

She teaches the secrets of the People First Method to help transform organizations and their leadership by shifting their focus from the customer to the employees.  

By doing this, Amy hopes to help more organizations to solve their people’s problems and build teams that can cooperate, leading to higher achievements and new success and fulfillment.  

Amy’s credentials include:  

  1. MSPT from Ithaca College 
  2. MBA from Loyola University of MD 
  3. Certifications in DISC, Driving Forces, Emotional Intelligence and 7 Stages of Growth™ 
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Amy Smart

Amy Smart is a healthcare operations leader with more than 20 years of experience supporting medical practices across Utah, Nevada, and Arizona. In her role at CommonSpirit Health, she leads regional practice operations and market development initiatives, focusing on quality improvement, provider support, patient experience, and growth. Amy brings deep expertise in clinic operations, physician relations, and business development. She is currently completing her MBA in Healthcare Administration at Southern Utah University.

Register here to watch on-demand!