Webinar

Provider Identity as a Strategic Growth Lever: Reducing Onboarding Friction and Unlocking Network Performance

Available on-demand

60 Minutes

Provider onboarding delays are often treated as operational inefficiencies, but in reality, they expose a deeper strategic issue: fragmented, inconsistent provider identity data across the enterprise.

When provider information lives in disconnected credentialing systems, HR platforms, EHRs, payer enrollment systems, directories, and revenue cycle tools, the result isn’t just slower onboarding. It’s delayed revenue, inaccurate claims, directory compliance risk, referral leakage, and weakened network performance.

In this thought-leadership discussion, provider and payer executives will examine how leading organizations are rethinking provider identity as foundational infrastructure, not just administrative data. We’ll explore:

Why onboarding delays persist even after workflow modernization
How identity fragmentation impacts claims accuracy, network adequacy, and referral integrity
The connection between provider data quality, analytics trust, and AI readiness
What a modern provider identity foundation looks like, and how it enables faster time-to-revenue and smarter market expansion

As competition intensifies and access pressures grow, organizations that treat provider identity as a strategic asset, rather than a back-office function, will be better positioned to accelerate growth, strengthen network performance, and deliver more reliable patient and member experiences.

Speakers

Dylan Sullivan

Senior Product Manager

Verato

Dylan Sullivan is a Senior Product Manager at Verato, the healthcare industry’s leader in identity resolution and master data management. He leads product strategy for Provider Identity Intelligence solutions that help healthcare organizations unify fragmented provider data across multiple systems into a trusted, enterprise-wide source of truth.

Dylan works closely with health system and payer executives responsible for provider operations, referral management, network strategy, and digital transformation. His work focuses helping organizations transform provider data into a strategic asset to improve patient access to care, inform revenue-generating strategic network design decisions, accelerate provider onboarding and establish a foundation for trusted analytics and AI.

Prior to Verato, Dylan worked at WebMD and Optum where he specialized in data analytics for provider network design and patient access to care.

Jonathan Maner

President

MultiCare Medical Partners

A nationally recognized healthcare executive and speaker with more than two decades of experience leading large‑scale physician enterprises through periods of growth, integration, and transformation. He has built and operated medical groups ranging from community‑based practices to national, multi‑state systems with up to 7,000 providers and more than $2.7 billion in annual revenue.

Jonathan currently serves as President of MultiCare Medical Partners, where he leads the systemwide physician enterprise for MultiCare Health System. His work focuses on aligning physician strategy with health system priorities through disciplined operating models, transparent accountability, and strong physician leadership structures. Under his leadership, organizations have achieved measurable improvements in quality outcomes, access to care, physician engagement, and financial sustainability.

Throughout his career, Jonathan has been repeatedly recruited to build or turn around complex medical groups following mergers, market disruption, or performance challenges. He is particularly known for translating strategy into execution—building enterprise data platforms, clarifying governance and decision rights, redesigning physician compensation models, and partnering effectively with market and service line leaders.

Prior to MultiCare, Jonathan held senior executive roles with Beaumont Health, Trinity Health, and Community Health Systems, where he led enterprise physician operations, national performance platforms, and large‑scale growth initiatives. Across these roles, his leadership has consistently delivered top‑quartile medical group performance while strengthening trust and alignment between physicians and health system leaders.

A former U.S. Army Sergeant, Jonathan brings a leadership philosophy shaped by mission focus, accountability, and team development. He frequently speaks on topics including physician enterprise strategy, medical group operating models, performance management, physician compensation, and leading through complexity in matrixed health systems.

Jonathan holds a Bachelor’s degree in Business Administration and an Associate degree in Physical Therapy. He is an active member of the Medical Group Management Association (MGMA) and the American Medical Group Association (AMGA).

Derek Goode

Director of Network Management

Cigna

Strategic and results-driven healthcare network leader with over a decade of progressive experience in provider relations, network management, and contract negotiation within top health plans and managed care organizations. Proven ability to lead contract structuring, financial modeling, and performance optimization for hospital systems and provider networks.

Adept at managing end-to-end provider lifecycle processes, including onboarding, credentialing, education, and dispute resolution, while driving operational improvements and cost containment. Recognized for fostering collaborative cross-functional partnerships, improving provider satisfaction, and aligning reimbursement models with strategic goals.

Known for consistently striving for professional development and operational excellence, bringing a strong growth mindset and passion for continuous improvement to every role.

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