Topic: Patient Satisfaction
The quality of care is not better at physician-employed hospitals than other hospitals, according to a new study.
While studies have focused on high-need, high-cost patients, researchers asked the patients themselves how healthcare can best meet their needs.
Catholic health giant Trinity Health is making a big change to centralize its billing processes, a move that could impact 1,650 jobs.
In a survey by the AMA, 28% of physicians said the prior authorization process has led to serious or life-threatening adverse events for patients.
A new survey makes it clear that good communication with their physicians, as well as with other clinicians, is key to a positive patient experience.
Here's what providers should consider to actually do those things that will improve their patient satisfaction scores.
States are moving toward maternal leveling. How can an organization best prepare for the change?
A new survey suggests that administrative and billing staff would be a good area of focus for providers seeking to improve patient satisfaction.
Patient billing needs to help patients fulfill their financial obligations, address their concerns upfront and be willing to meet them where they are.