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The Next Level in Quality: Closing Time Sensitive Care Gaps

Available on-demand
60 minutes

HEDIS performance data helps to improve care by monitoring the success of quality improvement initiatives and providing measurement standards that allow comparison with other plans. Hear how health plans can leverage HEDIS data and real time analytics to hone strategies to close time sensitive care gaps. Learn how to aggregate and layer admission, discharge and transfer data and develop effective strategies to address open and time sensitive care gaps. 

Key takeaways:

  • How to use technology to identify and share open gaps in care across the healthcare ecosystem.  
  • How to use real time analytics and Nurse Practitioners to close time sensitive care gaps. 
  • How to capture and exchange new data sources with providers to close care gaps. 



Nicole Sunder, LCSW, CCM

Nicole Sunder is a Licensed Clinical Social Worker based in Chicago, IL.  She began her career at a local field-based care manager company and has leveraged this work to support the implementation and execution of successful clinical programs including Medicaid, Dual Eligible and Long-Term Services and Supports. Nicole spent part of her career offering consultation and oversight implementing government programs and innovative clinical interventions addressing care management, utilization management, behavioral health, and systems of care, both nationally and within individual state markets. In her current role, Nicole is using her health plan background to bolster the use of care collaboration tools across the care continuum to drive the most meaningful care and quality outcomes. 

Register here to watch on-demand!

60 minutes