The Next Level in Quality: Closing Time Sensitive Care Gaps

Nicole Sunder is a Licensed Clinical Social Worker based in Chicago, IL.  She began her career at a local field-based care manager company and has leveraged this work to support the implementation and execution of successful clinical programs including Medicaid, Dual Eligible and Long-Term Services and Supports. Nicole spent part of her career offering consultation and oversight implementing government programs and innovative clinical interventions addressing care management, utilization management, behavioral health, and systems of care, both nationally and within individual state markets. In her current role, Nicole is using her health plan background to bolster the use of care collaboration tools across the care continuum to drive the most meaningful care and quality outcomes.