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Increasing Virtual Care Adoption. Reversing the Post-Pandemic Utilization Dip

Available on-demand
60 minutes

Spurred by need for rapid adoption of remote healthcare during the COVID-19 pandemic, providers are increasingly leveraging virtual care programs to optimize the delivery of care, reach patients in remote locations, mitigate chronic disease management, improve care quality, and increase patient satisfaction.

But simply providing virtual care isn’t enough – it needs to fit into business metrics and provide a user experience that is engaging and increases utilization.

Join this webinar as we discuss and take questions on:

  • Consumer expectations when seeking personalized, integrated care post-COVID.
  • Strategies for delivering care comparable to an in-person visit.
  • Approaches to providing virtual care options for patients with complex, chronic care needs.
  • Considerations when modeling investment returns for virtual care.
  • Lessons from the field.



Elizabeth Hyatt

Elizabeth is an experienced corporate strategist and management consultant. Her experience spans across value-based care, enterprise strategy, new business ventures, health economics, and digital innovation.

At Tytocare, Elizabeth serves as the Payer SME focused on the development of GTM strategy, ROI models, health economics and value creation for virtual care programs for payers serving Government and Commercial members.


Dr. Harry S. Saag MD, MHCM, FACP

Dr. Harry Saag is the National Medical Director of Virtual Care at Walgreens Health. In this role, he is focused on strategy, development, and implementation of tech-enabled clinical services as Walgreens expands its capabilities beyond the pharmacy. With a footprint of nearly 9,000 locations combined with its growing portfolio of care delivery assets, Walgreens is reimagining local healthcare and wellbeing for all. Prior to Walgreens, he served as Medical Director for Ambulatory Quality and Network Integration at NYU Langone Health where he remains on faculty as an Assistant Clinical Professor of Medicine.

Adam Myers

Adam Myers, M.D.

Dr. Adam Myers has the great fortune of having led in nearly every component of the health care delivery system.  He is a frequent advisor, speaker, and advocate in key conversations at all levels. Most recently, he served as the Chief Clinical Transformation Officer for Blue Cross Blue Shield Association.   

Prior to joining the “Blues”,  Myers served as the Cleveland Clinic’s chief of population health, Chief Medical and Operations Officer of Texas Health Resources Physician Enterprise, and board member of the Joint Commission.

On a personal level, he and his wife Melissa share 6 children and one absolutely adorable sheepadoodle named Pepper.

Register here to watch on-demand!

60 minutes