'Medical improv' helps doctor-patient communication

A resident has taken her interest in improvisation from the comedic theater to the hospital room, according to Crain's Cleveland Business. Carolyn Chan, M.D., a resident at University Hospitals in Cleveland, developed a curriculum that uses improv as a tool to help when something goes wrong in a conversation with a patient. She's begun teaching fellow residents at University Hospitals and Louis Stokes Cleveland VA Medical Center how to use improv's 'yes, and' exercise to demonstrate agreement with patients. The Cleveland Clinic has also incorporated 'medical improv' into its communication training. Article