How to provide your patients with the best customer service; Good news on HPV vaccinations;

News From Around the Web

> A blog post on Physicians Practice offers five economical tips on how to provide patients with the best customer service. Post

> Most Americans believe that all doctors should use digital technology for patients' records, according to a new survey by Regina Corso Consulting. Announcement

> The HPV vaccine appears to be working. A new study in Pediatrics shows rates of the cancer-causing virus have dropped among young women. Study abstract

Health Payer News

> Horizon Blue Cross Blue Shield of New Jersey announced that it paid out about $3 million to 51 specialty medical practices as part of shared savings generated through its Episodes of Care program. Article

Health IT News

> For executives in charge of mobile device and network security at hospitals and health systems, many factors must be taken into consideration. Employees increasingly are bringing in their own mobile devices, tools that can get lost or stolen, and hackers continue to find new ways to illegally access systems. Article

And Finally… Good boy! Article