News From Around the Web
> Patient experience expert James Merlino, president and chief medical officer of the strategic consulting division of Press Ganey, explains in a piece for Physicians Practice that many people think patient experience is about making patients happy. Instead, it's about fulfilling their unmet needs. Article
> Academic medical centers do a poor job in sharing research results within two years of the study's completion, according to NPR. Article
> Frustrated by your practice's experience with health insurers? So are your colleagues. Check out what physicians have to say in Physicians Practice. Article
Mobile Healthcare News
> An app recently launched by New Jersey-based Hackensack University Medical Center allows patients to access health records, make appointments and search for physicians with the click of a button. Article
Provider News
> Hospitals may want to follow the lead of some physician practices and begin to offer patients direct-pay or concierge healthcare, according to an opinion piece from Forbes. Article
And Finally... Double vision. Article