SPOTLIGHT: Customers enrolled in consumer-directed plans make healthier choices

Cigna (NYSE: CI) says that consumer-directed healthcare is serving enrollees the way it's designed to by encouraging members to make good choices, reports American Medical News. Compared with members of other plans, people enrolled in consumer-directed plans were more likely to make key positive health spending choices, including avoiding costly and unnecessary emergency department visits, switching to generic drugs and learning about their health conditions. Article