Insurer ranks highest in clinical performance and member satisfaction
NCQA (National Committee for Quality Assurance) evaluated nearly 500 private health plans and ranked them based on clinical performance, member satisfaction, and NCQA accreditation.
SelectHealth also improved in the following seven categories:
- Colorectal cancer screening
- Measuring body mass index
- Counseling parents regarding physical activity and nutrition for their children
- Blood sugar control for members with diabetes
- Immunizations for adolescents
- Controlling high blood pressure
- Antidepressant medication compliance
SelectHealth has been recognized as the highest-ranked HMO in Utah since 2005, the year the rankings were first introduced. This year, SelectHealth ranked 136th nationally in the combined HMO/POS and PPO category.
The NCQA rankings are based on data from two sources: the Health Plan Employer Data and Information Set (HEDIS®), which is used to determine the quality of care received by patients; and the Consumer Assessment of Healthcare Providers and Systems (CAHPS®), which is used to determine patient satisfaction.
National Committee for Quality Assurance (NCQA) is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and recognizes clinicians in key clinical areas. NCQA's HEDIS is the most widely used performance measurement tool in health care. NCQA is committed to providing health care quality information through the Web, media and data licensing agreements in order to help consumers, employers and others make more informed health care choices. For more information, visit http://www.ncqa.org.
SelectHealth is a nonprofit health insurance organization serving members in Utah and Idaho, and is committed to health improvement, superior service, and providing access to high-quality care. As a subsidiary of Intermountain Healthcare, SelectHealth is part of one of the nation's top-ranked integrated health systems. SelectHealth is also recognized as "Highest in Member Satisfaction among Commercial Health Plans in the Utah-Arizona Region" by J.D. Power and Associates.
Spencer Sutherland, 801-442-7960
KEYWORDS: United States North America Utah
INDUSTRY KEYWORDS: Practice Management Health Hospitals Professional Services Insurance Nursing General Health Managed Care