Research and Markets: New Horizons in Healthcare Case Management: Benchmarks, Metrics and Models

DUBLIN--(BUSINESS WIRE)-- Dublin - Research and Markets ( has announced the addition of the "New Horizons in Healthcare Case Management: Benchmarks, Metrics and Models" report to their offering.

To adequately prepare for 2012 and beyond, healthcare organizations should anticipate a centralized case management approach for optimal resource management and consumption, advise leading industry thought leaders. Healthcare case managers are hailed as having significant impact on service utilization, management of chronic illness and healthcare costs.

The 200-page New Horizons in Healthcare Case Management: Benchmarks, Metrics and Models examines the latest trends in healthcare case management, the impact of case managers across the care continuum and what's working in embedded or colocated case management, an emerging strategy of positioning case managers inside primary care practices.

This resource is illustrated with more than 90 figures and tables and answers more than 50 questions on patient-centered case management.

Market research indicates that 85 percent of healthcare organizations are using case managers, with many companies co-locating case managers alongside healthcare providers.

Key Topics Covered:

Chapter 1: 2011 Benchmarks in Healthcare Case Management

Respondent Demographics

Comparison of 2010 Data to 2011 Data

Analysis of 2011 Responses

Respondents in Their Own Words


Responses to Questions

Part I: Overall Survey Responses

Part II: Responses from Health Plans

Part III: Responses from Hospitals

2011 Healthcare Case Management Benchmark Survey Tool

Chapter 2: Case Management Metrics Across the Continuum

Overview: Case Management in 2011

Metric 1: Patient Education and Outreach

Metric 2: Medication Adherence

Metric 3: Obesity and Weight Management

Metric 4: Managing Care Transitions Across Sites

Metric 5: Home Visits

Metric 6: HRAs in Case Management

Metric 7: Reducing Avoidable Emergency Room Visits

Metric 8: Reducing Hospital Readmissions

Metric 9: Patient-Centered Medical Homes

Metric 10: Improving Patient Experience & Satisfaction

Chapter 3: The Medical Home Case Manager

Payoffs of Placing Geisinger Case Managers at Primary Care Sites

Healthcare Case Management: Focus on Care Transitions and Continuity

Q&A: Ask the Experts

Chapter 4: Case Managers in the Primary Care Practice

Bon Secours Embedded Nurse Navigators Transform Primary Care

The Role of the Embedded Case Manager in Clinical Transformation

Implementing Embedded Case Management

Q&A: Ask the Experts

For more information visit


Research and Markets
Laura Wood, Senior Manager
[email protected]
U.S. Fax: 646-607-1907
Fax (outside U.S.): 353-1-481-1716
Sector: Healthcare and Medical Devices


INDUSTRY KEYWORDS:   Health  General Health  Managed Care