Lovelace Health Plan Selects ZeOmega to Provide Integrated Care Management Software

Jiva to support ICD-10 readiness and transition, and provider collaboration

FRISCO, Texas--(BUSINESS WIRE)-- ZeOmega, Inc., the premier provider of software solutions for collaborative care management, announced today that Lovelace Health Plan, a part of Lovelace Health System of Albuquerque, N.M., has selected the ZeOmega™ Jiva™ software solution as part of its integrated care management strategy to improve the overall health of nearly 200,000 people across New Mexico. The implementation of Jiva is currently underway.

“As a health plan attached to a health system, we needed a solution that could facilitate close collaboration with physicians and hospitals in the Lovelace Health system,” said Dr. John Cruickshank, Chief Medical Officer for Lovelace Health Plan. “Jiva’s provider portal and its capabilities to engage providers in the care collaboration process was clearly more advanced than the other solutions we evaluated.”

“Another key consideration was the ability for the solution to support our ICD-10 readiness and transition strategy,” added Dr. Cruickshank. “We need a solution that can support both ICD-9 and ICD-10 and enable us to transition to ICD-10 smoothly over a period of time. Of all the solutions we evaluated, Jiva was best suited to our needs.”

“Given our experience in Medicaid chronic care, ZeOmega was one of the first care management software companies to recognize the importance of provider engagement in facilitating care management. ZeOmega has consistently invested in building out such provider engagement capabilities,” said Nandini Rangaswamy, Executive Vice President for ZeOmega. “IDNs like Lovelace Health Plans are well-positioned to develop models of accountable care that can deliver high quality care efficiently. We are therefore very pleased to be selected by Lovelace Health Plan as their population healthcare management platform. We are confident that Lovelace Health Plan can leverage Jiva’s capabilities to implement their vision of population healthcare management.”

Dr. Cruickshank concluded, “We’re very excited to be working with ZeOmega. As we evaluated offerings from multiple vendors, it was clear to us that ZeOmega’s offering was the right choice for Lovelace Health Plan, given ZeOmega’s innovative platform and track record of successful implementations.”

About ZeOmega

ZeOmega is a premier provider of software solutions for population healthcare management serving payer and provider organizations implementing population healthcare management programs. The Jiva care management software solution is a flexible member-centric platform that integrates workflow, analytics, content and communication capabilities and enables our clients to identify opportunities and to collaborate with members, providers and other stakeholders in improving the overall health of the member. For more information, visit or call 214-618-9880.

About Lovelace

Lovelace Health System comprises a network of acute-care hospitals, a rehabilitation hospital, the Lovelace Health Plan offering access to a wide range of health care providers and specialists across New Mexico, and retail pharmacy locations in Albuquerque, Rio Rancho and Santa Fe. For more information, visit

About Lovelace Health Plan

Since 1973, Lovelace Health Plan has worked closely with physicians and our health care system to design programs and benefits that keep plan members healthy and informed of their choices. Today, Lovelace Health Plan offers a full portfolio of managed care plans, providing insurance coverage for more than 230,000 people in communities across New Mexico. Our health plans cover more than 2,000 employer groups and thousands of Medicare-eligible individuals and their families. For more information, visit

Trademark Information: ZeOmega and Jiva are registered trademarks or trademarks of ZeOmega, Inc. or its subsidiaries in the United States and other countries. Other marks or brands may be claimed as the property of others.


Ron Wozny, 214-618-9880, extension 8077
Director of Marketing
[email protected]
Dodge Communications for ZeOmega
Alison Maxson, 770-576-2553
[email protected]

KEYWORDS:   United States  North America  New Mexico  Texas

INDUSTRY KEYWORDS:   Technology  Data Management  Networks  Software  Practice Management  Health  Hospitals  Managed Care