Delivering Mobile Support to Military Members, Families
PHOENIX, Aug. 24, 2011 /PRNewswire/ -- You're 2,000 miles from home, just about to board a flight. You need to see if your doctor referral was processed and all you have is your smartphone.
Tap... Tap... Scroll... Tap... Got it!
TriWest Healthcare Alliance has launched its mobile website and a mobile application, allowing TRICARE West Region beneficiaries to easily tap and scroll their way to their healthcare information, right from their smartphones and mobile devices.
TriWest manages the Department of Defense's TRICARE health program for 2.9 million military families in the western United States.
Healthcare Info Goes Wherever You Go
Military families face distinct challenges in their daily lives, routinely managing family moves, household duties and the prospects of a loved one's deployment.
Providing direct, mobile access to their healthcare information is one way TriWest hopes to reduce some of the burden on military members and families.
"We're excited to unveil this technology to our customers, because it brings a whole new level of convenience to their busy lives," said TriWest President and CEO David J. McIntyre, Jr. "Military families can now manage their health care right from their phone, while they're traveling or at home with the kids—whenever they want or need to use it."
TriWest's mobile website (m.TriWest.com) allows any beneficiary with a secure TriWest.com account to use their phone to:
- Receive real-time status of healthcare authorizations and referrals
- Check claims
- Pay fees or premiums
TriWest's mobile app provides added features to smartphone and iPad® users, including:
- Compare TRICARE coverage plans
- Change plans based on life events, such as birth or adoption
- Create an address book for doctors
- View guidelines for getting care
The app can be downloaded for iPhone®/iPad and Android™ devices.
Learn more about TriWest mobile capabilities, including text alerts, at TriWest.com/GoMobile.
TriWest Healthcare Alliance partners with the Department of Defense to do "Whatever It Takes" to support the healthcare needs of 2.9 million members of America's military family. A Phoenix-based corporation, TriWest provides access to cost-effective, high-quality health care in the 21-state TRICARE West Region. Follow us on Twitter and Facebook or visit www.triwest.com for more information.
SOURCE TriWest Healthcare Alliance