Health Dialog Receives Leadership Award for Outstanding Journal Article at the 2011 Care Continuum Alliance Forum

New England Journal of Medicine Study Proves Care Management Cuts Medical Costs

BOSTON--(BUSINESS WIRE)-- Health Dialog today announced that it has received a prestigious Care Continuum Alliance Leadership Award for Outstanding Journal Article. The award recognizes Health Dialog’s study, "A Randomized Trial of a Telephone Care-Management Strategy" published in the New England Journal of Medicine on September 23, 2010. The recognition was given today in San Francisco at The Forum 11, the Care Continuum Alliance annual meeting.

The winning article, authored by David Wennberg, MD, MPH, Amy Marr, PhD, Lance Lang, MD, Stephen O’Malley, MSc, and George Bennett, PhD, details a stratified, randomized study on the effect of telephone-based care management on medical costs and utilization. 174,120 subjects were randomly assigned to either a usual-support group or enhanced-support group. After 12 months of intervention:

  • Medical and pharmacy costs per person in the enhanced-support group were $7.96 lower than those in the usual-support group.
  • With the cost of the intervention at less than $2.00 per person per month, a $6.00 per person per month net savings was generated.
  • A 10.1% reduction in annual hospital admissions accounted for the majority of these savings.

"This important study clearly demonstrates the strong positive effect health coaching and targeted interventions can have on an individual's health," said Care Continuum Alliance President and CEO Tracey Moorhead. "Scientifically rigorous research such as this demonstrates to employers and other purchasers the sound investment and value provided through wellness and health promotion programs."

“We are honored to be recognized by the Care Continuum Alliance for our study in the New England Journal of Medicine and are grateful to our researchers and authors who showed that when done the right way, care management works,” said James Tugendhat, CEO, Health Dialog. “We firmly believe that informing and empowering patients to be more involved in the decision-making process can reduce costs, make a positive impact on quality of care, and be an instrumental driver of a better healthcare system.”

The Leadership Award for Outstanding Journal Article recognizes excellence in published articles on population health improvement. To be recognized, the article must be placed in a peer-reviewed journal and introduce concepts of an original nature, including original research.

The entirety of Health Dialog’s care management study can be accessed at

About Health Dialog:

Health Dialog Services Corporation is a leading provider of healthcare analytics and decision support. The firm is a private, wholly-owned subsidiary of Bupa, a global provider of healthcare services. Health Dialog helps healthcare payors improve healthcare quality while reducing overall costs. Company offerings include health coaching for medical decisions, chronic conditions, and wellness; population analytic solutions; and consulting services. Health Dialog helps individuals participate in their own healthcare decisions, develop more effective relationships with their physicians, and live healthier, happier lives. For more information, visit


Health Dialog
Kiran Ganda, 617-406-5239
[email protected]

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