Health Care Service Corporation CEO to retire; Virginia governor plans push to expand Medicaid;

News From Around the Web

> After seven years at the helm of Health Care Service Corporation, the parent of Blue Cross and Blue Shield plans in five states, CEO Patricia Hemingway Hall will retire, the company says. Announcement

> Humana and Southwest Ohio health system Premier Health will partner on a new value-based agreement to improve the health of approximately 30,000 Medicare Advantage members, the companies announced. Announcement

> Virginia Gov. Terry McAuliffe, a Democrat, says he plans to renew his effort to expand Medicaid now that the King v. Burwell decision upheld federal subsidies and given the fact that he believes Republican lawmakers may now be more amenable to the idea, the Washington Post reports. Article

Health Finance News

> In the fight against cancer, lives matter more than cancer treatment costs, says Andrew Pecora, M.D., oncologist and chief innovation officer at the John Theurer Cancer Center in New Jersey. "You have to focus on the total cost of care--not just the drugs." Article

Health IT News

> CVS Health and IBM have teamed up to combine predictive analytics and Watson technology to improve care management services for patients suffering from chronic disease. Article

And finally… A solution for a case of the Mondays. Article

Guide

3 Keys to the Future of CX in Healthcare

Cut to the chase with this quick-read outlining 3 consumer experience (CX) strategies payers can start using immediately to fuel better outcomes and drive more value in 2021.