Health Access Solutions Provides Technology Platform for Anthem’s First Commercial ACO in Northern California

FOSTER CITY, Calif.--(BUSINESS WIRE)-- Health Access Solutions, offering its Web-based multidisciplinary Coordinated Care Platform™, announced today that the use of health information technology software was a key factor in Anthem Blue Cross’ decision to choose the Individual Practice Association Medical Group of Santa Clara County (SCCIPA) as the provider partner for the first accountable care organization (ACO) in the northern California market. The Health Access Solutions Coordinated Care Platform enhances communication and collaboration among SCCIPA physicians which is critical to the success of any ACO.

SCCIPA has deployed the Health Access Solutions Coordinated Care Platform to all of its 800-plus physicians to seamlessly and securely link its entire provider network via the Web, facilitating advanced levels of care coordination and patient-centered care. The technology platform is comprised of industry leading brands, Access Express™ for care management and Excelicare™ for clinical management. With the Coordinated Care Platform in place, SCCIPA efficiently manages its patient population using evidence-based medical management protocols and multimodal patient engagement technologies. Likewise, it provides virtually integrated care teams, practicing across disparate organizations, with comprehensive patient clinical information at the point of care. This has elevated the IPA’s performance to the level of an integrated care delivery system, which makes SCCIPA an ideal partner for the Anthem Blue Cross ACO. The ACO is expected to serve 25,000 Anthem Blue Cross preferred provider organization members whose physicians participate in SCCIPA’s network.

Pam Kehaly, president of Anthem Blue Cross, confirms the importance of SCCIPA’s healthcare information technology utilization. “SCCIPA’s investment in innovative technology—as well as its demonstrated quality clinical and administrative management performance across an electronically integrated network—makes it an optimal partner to offer our first ACO model in northern California,” she notes.

“The Health Access Solutions Coordinated Care Platform has been instrumental in helping us achieve the goal of providing collaborative, patient-centered care,” says J. Kersten Kraft, MD, a practicing urologist and president of SCCIPA. “The technology allows us to continue to refine our coordinated care model to better deliver a quality member experience. As we work towards launching this ACO, the role of Health Access Solutions’ technology cannot be overstated.”

“Health Access Solutions is a proud partner of SCCIPA and we are pleased that our Coordinated Care Platform has helped the organization to make this great leap while continuing to provide excellent care to its patients,” says Randall Frakes, chief executive officer of Health Access Solutions. “Health IT solutions will play a vital role in ensuring the success of all ACOs.”

About Health Access Solutions

Founded in 2000, Health Access Solutions delivers a patient-centric Coordinated Care Platform that enables physicians, hospitals, payers and patients to collaborate across the care continuum. Access Express™ and Excelicare™ together provide clinical and care management solutions to organizations in the U.S., Puerto Rico, Canada and the U.K., accounting for more than 31,000 healthcare providers as well as eight million patients and health plan members. The company’s integrated Coordinated Care Platform was designed from its inception to support patient-centric care collaboration models such as the medical home and Accountable Care Organization. Marketed under the Access Express Care Management and Excelicare Clinical Management brands, the transformative Web-based Coordinated Care Platform enhances clinical decision making through evidence-based clinical decision support and treatment reminders; gaps-in-care alerts; medication and care plan adherence notifications; and real-time quality dashboards, analytics and reporting for individual and patient populations. In addition, it enables secure patient access to summaries of current medical record information, while offering patients the ability to easily communicate online with care providers and office staff for appointment and refill requests or other secure communications. For more information, visit


With its roots in the heart of the Silicon Valley, the Individual Practice Association Medical Group of Santa Clara County Inc., (SCCIPA) is an information technology-supported, healthcare delivery network of more than 800 primary and specialty care physicians associated with all nine independent hospitals in Santa Clara County. SCCIPA serves over 55,000 managed care patients who can choose from its 284 primary care physicians (family practice, internal medicine and pediatrics) and 550 specialists for high-quality, evidence-based healthcare. SCCIPA functions as an integrated healthcare delivery system, “a clinic without walls,” linking patients and health plans electronically with an established network of physicians, hospitals, laboratories, imaging centers and other ancillary service providers.


For Health Access Solutions
Dodge Communications
Kat McDavitt, 770-576-2541
[email protected]
Health Access Solutions
David Murphy, 650-358-5759
[email protected]

KEYWORDS:   United States  North America  California

INDUSTRY KEYWORDS:   Technology  Data Management  Software  Practice Management  Health  Professional Services  Insurance  Managed Care