hCentive Gives Health Insurers Powerful New Capabilities For Improving State Health Exchange Integration

New Features in hCentive WebInsure Exchange Manager Include Automated Plan Management, Customizable Enrollment Processes, SLA Manager to Help Meet Federal Availability Mandates

RESTON, Va., Sept. 6, 2012 /PRNewswire/ -- hCentive, Inc., the leader in post-PPACA healthcare exchange technology, today announced a series of upgrades to WebInsure Exchange Manager, the company's platform for integrating private health plans with PPACA-mandated state health insurance exchanges. The new enhancements will further assure health insurers of the performance, reliability and market needs of their plans within state exchanges, adding both efficiency and competitive advantage.

WebInsure Exchange Manager is the essential link for health insurance providers planning to participate in the state health exchanges established by the federal Patient Protection and Affordable Care Act of 2010 (PPACA). As the necessary integration technology, WebInsure Exchange Manager allows providers to easily showcase plans, seamlessly process enrollment applications, track payments, and comply with reporting requirements, all on a state-by-state basis.

The three new capabilities in WebInsure Exchange Manager bring an even higher level of flexibility and assured capacity to any providers' state exchange presence. They include:

  • Automated Plan Management: Lets health insurers set rules for securely storing and distributing all data associated with exchanges including enrollments, plan benefits and rates, payments and broker commissions, and much more.
  • Customizable Business Processes: Allows insurers to customize their rules for enrollment processing based on the state, sales channel, class of customer (e.g., individual, group, etc.), and compliance requirements set by state and/or federal jurisdictions.
  • Service Level Agreement (SLA) Manager: In response to federally-mandated minimum wait times for enrollment application processing, WebInsure Exchange Manager adds capabilities for managing SLAs. The capability will help ensure that the provider has the resources, including bandwidth and processing capacity, to maintain customer service standards.

hCentive is continually looking for new ways to strengthen health insurers' competitive positions as federal healthcare reform unfolds," said Tarun Upadhyay, Chief Technology Officer of hCentive.

"These new capabilities will give the public the service they expect, while delivering the performance and flexibility insurance providers need to lead in the new health insurance environment."

To learn more about hCentive's WebInsure Exchange Manager, including a full technology and feature overview, go to http://www.hcentive.com/health-insurance-exchange-connectivity-platform.html.

About hCentive:
hCentive is in the business of simplifying the complex world of health insurance. hCentive provides technology solutions for health insurers and state health agencies. These solutions help them reduce cost and administrative complexity, while enhancing relationships with their customers.

hCentive is the first organization to build an exchange solution from the ground-up post the Patient Protection and Affordable Care Act of 2010 (PPACA). hCentive has developed a deep understanding of healthcare reform and has crafted solutions and services that align with federal and state regulations and meet or exceed all industry standards.

The hCentive WebInsure Consumer, WebInsure Medicare and WebInsure Group platforms help health insurers cost-effectively acquire and manage individual, Medicare and small business customers. The hCentive WebInsure Private Exchange platform allows health plans to offer defined contribution plan marketplace to small business customers. The WebInsure State platform helps states create a health benefits exchange to comply with health insurance exchange requirements of the PPACA. The WebInsure Exchange Manager provides a complete connectivity solution for health plans to connect to State Exchanges. The WebInsure Cloud solution provides practical and cost-effective cloud hosting options to health plans.

SOURCE hCentive, Inc.