Cigna Receives Gold Award for Best Practices in Empowering, Protecting Consumers

  • Cigna's “Bipolar Medication Adherence” program among 20 finalists in leading health care accreditation organization’s awards
  • Program helps individuals with bipolar disorder adhere to medication through education, self-management and coaching
  • Studies show increasing medication compliance lowers both cost and patient risk

BLOOMFIELD, Conn.--(BUSINESS WIRE)-- Cigna (NYSE: CI) has received a gold award for its Bipolar Medication Adherence program at URAC’s 2011 Quality Summit and Awards Program.

Bipolar disorder is a chronic mental health disorder characterized by cycling manic and depressive episodes that disrupt healthy, functional lives. It is the sixth leading cause of disability worldwide.

Despite recent advances in medication treatments, many patients diagnosed with bipolar disorder do not take their medication as directed. Studies show education/counseling and development of self-management strategies or behaviors will lead to the promotion of adherence, decreasing costs and patient risks.

Cigna has recognized the need to reduce this gap in care for individuals struggling with bipolar disorder. The foundation of the program includes using educational materials, health care professional collaboration and coaching, thus promoting improved quality of life and well-being.

“We’re honored to receive this award and pleased that so many individuals are leading more stable lives by engaging in our programs,” said Neal Cohen, vice president of operations for Cigna's behavioral health business. “Promotion, education, counseling and measurement are what make this a winning program.”

URAC is a leading health care accreditation organization. The organization’s Best Practices in Health Care Consumer Empowerment and Protection Awards recognize health care management programs that demonstrate quality improvements in the health care delivered to consumers.

About Cigna

Cigna (NYSE: CI) is a global health service and financial company dedicated to helping people improve their health, well-being and sense of security. Cigna Corporation's operating subsidiaries in the United States provide an integrated suite of health services, such as medical, dental, behavioral health, pharmacy and vision care benefits, as well as group life, accident and disability insurance. Cigna maintains sales capability in 30 countries and jurisdictions and has approximately 66 million customer relationships throughout the world. All products and services are provided exclusively by such operating subsidiaries and not by Cigna Corporation. Such operating subsidiaries include Life Insurance Company of North America, Cigna Life Insurance Company of New York, and Connecticut General Life Insurance Company. To learn more about Cigna, visit To sign up for email alerts or an RSS feed of company news, log on to Also, follow us on Twitter at @cigna, visit Cigna’s YouTube channel at and listen to Cigna's podcast series with healthy tips and information at or by searching "Cigna" in iTunes.


Janet Brown, 860-226-4811
[email protected]

KEYWORDS:   United States  North America  Connecticut

INDUSTRY KEYWORDS:   Health  Mental Health  Professional Services  Insurance  General Health  Managed Care