BLOOMFIELD, Conn.--(BUSINESS WIRE)-- CIGNA Mid-Atlantic – which serves customers in Maryland, Virginia and Washington, D.C. – is among the highest ranked private HMO and Point of Service health care plans in the nation, according to NCQA's Health Insurance Plan Rankings 2010-2011 - Private.
NCQA’s independent rankings are based on quality of care, customer service and accreditation scores. Additionally, CIGNA Mid-Atlantic is the highest-ranked plan in the state of Maryland and in the District of Columbia for the fifth consecutive year.** CIGNA Mid-Atlantic also achieves the top-ranked distinction for the third consecutive year in the state of Virginia.**
"We are honored to be consistently recognized both nationally and locally by NCQA for the quality of care and service that we provide to our customers,” said Julia Huggins, president, CIGNA HealthCare Mid-Atlantic. “Rankings such as NCQA’s are important because they show areas in which we are meeting and exceeding the needs of our customers, as well as opportunities to continue to improve.”
The rankings of HMO and Point of Service plans are based on the voluntary submission of health care quality results as measured through HEDIS® (Healthcare Effectiveness Data and Information Set) and customer service scores based on customer surveys through CAHPS® (Consumer Assessment of Health Providers and Systems). Rankings also include scores on NCQA accreditation surveys. About 227 private health plans are listed in the rankings. More information on the rankings is available at www.ncqa.org.
* According to NCQA’s Health Insurance Plan Rankings 2010-11 – Private
** According to “U.S. News/NCQA America’s Best Health Insurance Plans” 2005-2009 (annual). “America’s Best Health Insurance Plans” is a trademark of U.S. News & World Report.
CIGNA (NYSE: CI) is a global health service and financial company dedicated to helping people improve their health, well-being and sense of security. CIGNA Corporation's operating subsidiaries in the United States provide an integrated suite of health services, such as medical, dental, behavioral health, pharmacy and vision care benefits, as well as group life, accident and disability insurance. CIGNA offers products and services in over 27 countries and jurisdictions and has approximately 60 million customer relationships throughout the world. To learn more about CIGNA, visit www.cigna.com. To sign up for email alerts or an RSS feed of company news, log on to http://newsroom.cigna.com/rss. Also, follow us on Twitter at @cigna, visit CIGNA’s YouTube channel at http://www.youtube.com/cignatv and listen to CIGNA's podcast series with healthy tips and information at http://www.cigna.com/podcasts or by searching "CIGNA" in iTunes.
Kate Stabrawa, 303-691-1046
KEYWORDS: United States North America Connecticut District of Columbia Maryland Virginia
INDUSTRY KEYWORDS: Health Professional Services Insurance General Health Managed Care