Cigna exec: Quality metrics do more good than harm

Quality metrics are usually met with groans from physicians, but a Cigna executive tells Medical Economics that they play a vital role for commercial insurance companies that are trying to help doctors improve the care they provide patients.

Richard Salmon, M.D., Ph.D., vice president and national medical executive for performance measurement and improvement with Cigna, said metrics are a vital part of a pay-for-performance model, which in turn can pay for additional resources physicians might need in order to address shortcomings identified by the application of quality metrics, the article states. Article

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