Blue Cross of Idaho Goes Live on Jiva, ZeOmega’s Integrated Care Management Software

Deployment reaffirms ZeOmega’s track record of successful implementations

FRISCO, Texas--(BUSINESS WIRE)-- ZeOmega Inc., the leading provider of software solutions for collaborative care management, and Blue Cross of Idaho announced today that Blue Cross of Idaho has successfully deployed the JivaTM software solution by ZeOmegaTM as part of its integrated care management strategy to improve the overall health of its more than 600,000 members. The implementation, which took approximately nine months, was completed in December 2011.

“We are pleased with the ZeOmega team’s professionalism, commitment and response during this fast-paced implementation. The implementation focused on integrating our care management workflows, including behavioral management and enabling seamless data exchange with claims and decision support tools,” said Lance Hatfield, CIO for Blue Cross of Idaho.

”We now have a comprehensive view of our members’ health profile including demographics, medical history, claims, diagnoses, and privacy preferences,” according to Bruce Croffy, MD, Senior VP and Chief Medical Officer for Blue Cross of Idaho. "We can now collaborate seamlessly with our members and providers ultimately enabling us to deliver on our vision of improved healthcare for our members."

“We are very pleased that Blue Cross of Idaho is now using Jiva to deliver population healthcare management services to its members,” said Nandini Rangaswamy, Executive Vice President of ZeOmega. “Given the tight deadlines and the complexity of the implementation, this success would not have been possible without the preparation and commitment of the Blue Cross of Idaho team to this project. We are confident that Blue Cross of Idaho will see greater efficiencies in the coming weeks.”

Dr. Croffy added, “We are the first of several Blues plans to go live with Jiva, so this is very exciting for us. We know there are other Blues plans close behind us, and we’re confident they will have a similar implementation experience and see immediate results as we have at Blue Cross of Idaho.”

About ZeOmega

ZeOmega is the premier provider of software solutions for Integrated Healthcare Management. The Jiva suite of care management software, which includes EHRs, personalized care plans, decision support tools and portals, transforms traditional episodic-based care management into proactive and collaborative population healthcare management. For more information, visit or call 214-618-9880.

About Blue Cross of Idaho

Blue Cross of Idaho, a not-for-profit mutual insurance company, is a leader in delivering innovative health insurance products, services and information to more than 600,000 members. For 65 years, the company has served its customers by offering health insurance at a competitive price and has served the people of Idaho through support of community organizations, programs and events that promote good health. Blue Cross of Idaho is an independent licensee of the Blue Cross and Blue Shield Association. For more information, visit


ZeOmega Inc.
Ron Wozny, 214-618-9880, extension 8077
Director of Marketing for ZeOmega
[email protected]

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