Tablet use at New York health system streamlines registration

The New York University Langone Medical Center is looking to streamline mobile registration and create smoother electronic health record integration via a new tablet platform systems for patients, according to a report at mHealth News

The mHealth system, built for both inpatients and outpatients at its Joan H. Tisch Center for Women's Health facility, lets users begin their registration at home or at another remote site and complete the process on devices made available in the facility's waiting area.

By integrating the system into its EHR, the center is reducing patient registration time, eliminating paper files, file scanning and staff time in data input. It also allows patient data to be in one location during the patient-physician interaction, according to the article.

"It is particularly important to determine how information will translate to the office workflow and be validated before inclusion in the patient's medical record. Because a patient may begin the workflow at home using our patient portal and complete the workflow once they are in the physician's office, integration between the mHealth platform and our Epic platform must be seamless," NYU Langone Chief Information Officer Nader Mherabi told mHealthNews

The effort illustrates the growing number of providers using tablets to help patients. For example, a healthcare provider in England is deploying 400 tablets and 152 laptops to nurses and midwifery staff to provide patient data access during care visits. In addition, some recent research has shown that such digital technologies can decrease recurrence of cardiovascular illness and help those with cardiovascular disease have a healthier life.

However, another study claims supplying patients with tools such as tablets and patient portal apps does not have a great impact on their understanding of their care and treatment.

Langone's new tablet-based healthcare data platform is also helping providers better understand and respond to patient needs. The positive patient response is spurring the center to deploy the technology into other segments of the health system, according to the article.

For more information:
- read the mHealth News report

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