Keyword: J.D. Power and Associates
There are big changes coming to the pharmacy industry, and the traditional industry players will need to pivot to health and wellness to stay ahead.
Telehealth often is touted as a technology tool that can help improve healthcare access and reduce costs to the healthcare system.
Kaiser Permanente ranked as the highest in overall satisfaction for the fifth year in a row in the J.D. Power 2019 Medicare Advantage Study.
There are still some major hurdles standing in the way of patients’ satisfaction with their commercial health plans, a J.D. Power study found.
Medicare Advantage health plans are falling short on key opportunities to gain new members and improve customer satisfaction.
Customer satisfaction is higher among Medicaid managed care enrollees than for commercial health plan enrollees, according to J.D. Power.
Health plan members are more satisfied with their insurance plans when providers coordinate their healthcare, according to a new report.