William Osler Health System Reduces Patient Report Delivery Time and Costs Using Interbit Data’s Report Distribution Solution

NetDelivery additionally helps Osler meet goal of assuring and tracking report delivery Natick, MA – June 4, 2013 – To speed patient report delivery to healthcare providers and obtain confirmation that reports have been delivered, William Osler Health System (Osler) in Brampton, Ontario, Canada implemented NetDelivery, Interbit Data’s report distribution solution. Moving from a time-consuming manual system for report distribution and delivery confirmation to NetDelivery’s automated capabilities, Osler has reduced the delivery time of patient reports to physicians. The delivery time of a significant volume of reports is reduced from weeks to minutes. “We have heard anecdotally of reports being signed off and then the doctors receiving them in minutes,” stated Junaid Ahmed, Systems Analyst at William Osler Health System. “NetDelivery is very user-friendly. For basic report delivery, NetDelivery is very easy to use. For complex scenarios that require building templates, once we have NetDelivery set up, its report delivery works smoothly.” Osler has also been able to reduce the costs associated with the distribution of paper-based reports, such as costs for printing and postage. Most importantly, NetDelivery confirms a report’s delivery, providing Osler with the assurance it required, and an audit trail for reports not delivered successfully because of an error on the recipient’s end, such as a disconnected fax machine. “We met our goals of achieving faster report delivery and delivery assurance, and realizing true time and cost savings,” stated Janice Pfaff, Project Manager at William Osler Health System. “The faster we can get patient information to physicians and other clinicians, the faster they can provide quality care.” NetDelivery securely distributes reports from a healthcare facility’s healthcare information system (HCIS) to multiple recipients and locations via fax, encrypted print stream, encrypted file or email, increasing the efficiency of delivering patient information to reduce time and costs and improve patient care. NetDelivery is used by numerous departments across Osler for sending reports to the various healthcare providers who are involved in a patient’s care. The reports created and interpreted by the diagnostic imaging department and the test results generated by the laboratory are distributed through NetDelivery. The health information management (HIM) system, which physicians’ use to dictate notes from a consultation or their interpretation of a test result, also delivers reports through NetDelivery to patients’ other healthcare providers. More information on NetDelivery can be obtained at http://interbitdata.com/products/netdelivery. About William Osler Health System William Osler Health System (Osler) is one of Canada's largest community hospital corporations, serving the communities of Brampton, Etobicoke and surrounding areas in the Central West Toronto area. Osler's hospitals include Etobicoke General, Brampton Civic and Peel Memorial (currently under redevelopment and on track to open in 2015-2016), which employ more than 4,700 dedicated staff members and over 740 physicians providing a comprehensive range of acute care, ambulatory and ancillary health services to a growing and diverse community. Osler's emergency departments are among the busiest in Ontario and its labor and delivery program is one of the largest in the province. About Interbit Data Founded in 1997 and named three times to the Inc. 5000 list of America’s fastest-growing companies, Interbit Data helps healthcare organizations deliver better, more consistent patient care with secure, reliable and cost-effective software solutions that improve operational efficiency. The company’s business continuance products give healthcare providers continuous access to patient data in the event of a network or system outage. Interbit Data’s information distribution products deliver information securely over the Internet in multiple formats, such as fax, print, email, encrypted file or HL7 message format, and integrate it easily into physicians’ practice EMRs. NetDelivery is HIPAA-compliant and the only report distribution technology certified for Meaningful Use of electronic health/medical records (EHRs, EMRs) by the Office of the National Coordinator for Health Information Technology – Authorized Testing and Certification Bodies (ONC-ATCBs). Interbit Data products are used by more than 750 customers worldwide. For more information about Interbit Data and its NetSolutions products, visit the company Website at www.interbitdata.com.


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