Wahiawa General Hospital Chooses MEDHOST’s EDIS for Operational and Patient-Flow Improvements in its Emergency Department
<0> Christina BaldwinJetstream Public Relations, Inc.972.788.9456, ext. 302 </0>
, provider of leading healthcare throughput, perioperative and emergency department software, today announced that , a 58-bed hospital in Wahiawa, Hawaii, selected MEDHOST’s (EDIS) to , throughput and clinician workflow in its Emergency Department (ED).
“The number and acuity of patients we see continues to increase, so we needed an ED solution that would improve patient flow and the overall patient experience. It was evident that the MEDHOST EDIS could do just that, even during extremely busy times,” said Ellen Kielbasa, RN, manager of ED operations for Wahiawa General Hospital. “Additionally, we were attracted to MEDHOST because it provides 24x7 customer support with live representatives. We are in the middle of the Pacific Ocean, so the time difference alone has made vendor support difficult in the past. The level of service and availability that MEDHOST offers was attractive and a key component of our decision.”
Hospital leadership was intent on implementing a solution specifically designed to support the unique operational, workflow and care needs of the ED. That’s where the experience of MEDHOST became a core factor as Wahiawa General Hospital went through their evaluative and decision-making process.
“Clinician adoption is important when evaluating a new technology. After our clinicians saw the MEDHOST EDIS in use at another facility, they were especially drawn to and satisfied with its touch-screen documentation and intuitive communication tools,” said Robert D. Olden, chief executive officer of Wahiawa General Hospital. “MEDHOST’s experience integrating with the CPSI hospital information system was reassuring because we also have CPSI in place. It’s critical that data be able to flow between systems, and MEDHOST has been successful with data exchange with a variety of hospital information systems.”
In addition to implementing the MEDHOST EDIS, Wahiawa General Hospital is planning physical changes to its ED along with a redesign to better manage projected volume increases.
“An increase in ED volumes is something that most hospitals are facing. The ED is generally where patient care begins, and efficient patient flow plays a big part in ensuring patients have a positive experience,” said Craig Herrod, president of MEDHOST. “MEDHOST is committed to providing easy-to-use solutions like our EDIS that work the way clinicians work, so hospitals like Wahiawa General Hospital can not only achieve their patient care and operational goals, but also expedite patient flow and create meaningful patient experiences.”
is dedicated to advancing healthcare IT by developing user-friendly software solutions that improve hospital-wide operations, emergency department care, patient flow, surgery and anesthesia care cycles, financial performance and patient care, safety and satisfaction. Its intuitive, easy-to-use solutions align with end-user workflow. MEDHOST, headquartered in Plano, Texas, is part of , a health information technology company with a family of brands that also includes (HMS) and .
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