SPOTLIGHT: Meeting growing PHR demands

As if pressure from health plans and legislators weren't enough, consumers are increasingly demanding that healthcare providers offer PHRs. Consumers already use the Internet every day to manage day-to-day activities like shopping and banking, and they're beginning to expect the same level of control over their health data, says consultant Glenn Galloway. To meet these expectations, hospitals will need to develop a PHR strategy soon, Galloway suggests. Article