Samaritan Health Streamlines Providers’ Access to Data With TriZetto’s Portal Solution

Samaritan Health Streamlines Providers’ Access to Data With TriZetto’s Portal Solution

<0> Schwartz MSL BostonDavida Dinerman / Maggie Fairchild, 781-684-0770orThe TriZetto GroupLoren Finkelstein, 303-542-2460 </0>

today announced that , a health insurer that serves more than 50,000 members throughout Oregon, is making administrative tasks faster and easier for healthcare by using TriZetto’s technology-enabled solutions.

In 2010-2011, health insurance organizations in Oregon joined together in a statewide initiative to create a “single sign-on solution” that would give healthcare providers a convenient and secure way to access the provider sites of major local health plans and hospitals. The healthcare agreed to link their provider portals to an organization called , which would assign security passwords to users, manage passwords and give users single sign-on access to each health plan’s provider portals. To participate in this program, Samaritan Health chose to leverage its , a TriZetto application, rather than implement a costly new solution.

“We used our TriZetto technology, and the implementation process was both cost-effective and rapid,” said Kim Whitley, chief operating officer, Samaritan Health Plan Operations.

The project was completed in approximately four months in 2011, with minimal internal resources Whitley said, adding that “TriZetto’s provided essential support for the project.”

Efficiencies achieved with the single sign-on solution have enabled Samaritan Health to redeploy one full-time employee. In addition:

“The response from providers has been very positive,” noted Rob Scavo, TriZetto’s regional accounts market president, pointing out that use of TriZetto’s portal solution by participating Oregon providers has increased by 10 percent. “Additionally, the Oregon Health Leadership Task Force’s provider membership recently recognized Samaritan Health for increasing provider satisfaction. These results speak for themselves.”

In 2012, Samaritan Health was nominated for a TriZetto IHM Power Award for Innovation, in recognition of the company’s pursuit of Integrated Healthcare Management, TriZetto’s vision for the healthcare industry.

TriZetto provides world-class information technology and service solutions that help payers and providers work more efficiently and to deliver better health. TriZetto solutions touch over half the U.S. insured population and reach more than 180,000 care providers. TriZetto helps healthcare organizations ; ; and compete to win in an emerging retail market. Payer solutions include , , and portal platforms, as well as , and . Provider solutions include real-time eligibility assurance, claims editing, that help providers get paid quickly and accurately. For more information, visit .

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