Qualifacts EHR Selected by Pine Rest Christian Mental Health Services

Improved care coordination, partnership top priorities for one of five largest free-standing behavioral health providers in the U.S.

NASHVILLE, Tenn.--(BUSINESS WIRE)-- Qualifacts Systems, Inc., announced today that Pine Rest Christian Mental Health Services in Grand Rapids, Mich., has selected the CareLogic Enterprise electronic health record (EHR) as the best solution to meet its needs.

Qualifacts’ Software-as-a-Service (SaaS) EHR will allow Pine Rest improved care coordination and operational efficiency across its diverse program mix and 18 site locations that serve over 250,000 patient encounters per year. Pine Rest carried out a deliberate search for just the right fit with their organization and mission.

“Our dispersed locations and full spectrum of behavioral health services complicate our situation, and we considered both client-server and SaaS solutions. We have been using a largely paper-based system, and we’ve been able to do great work, but we want to do outstanding work, more efficiently,” says Bill Johnson, director of information services for Pine Rest. “Ultimately, we felt that true innovation would happen in the SaaS environment, and we wanted to be on the leading edge. To that end, we feel like we have partnered with the right organization.

“Throughout this process, we were always asking, ‘How will this decision benefit patients, providers, staff and our organization as a whole to help us meet our mission?’ We were interested in not only selecting an EHR vendor, but a strategic long-term business partner that understood our organization’s diverse needs and demonstrated tremendous flexibility to change as we change,” Johnson continues. “Qualifacts is a true partner in our ongoing success.”

“A recent study estimated that lack of care coordination accounted for between $25 billion and $50 billion in preventable health care costs,” says Gregg Boyle, chief technology officer for Qualifacts. “We’re excited to use our SaaS solution to help a complex organization like Pine Rest find a way to make a coordinated, patient-centered, comprehensive model of care work both financially and practically.”

About Qualifacts

Qualifacts is the largest Software as a Service (SaaS) provider of EHR and billing systems for behavioral health and human services providers. The company’s web-based, Enterprise CareLogic™ service includes comprehensive, integrated clinical, financial, reporting and administrative information management capabilities, which improve clinical workflow, revenue cycle management and operational transparency. For additional information visit www.qualifacts.com or call 615-386-6755.

About Pine Rest

Pine Rest is one of the five largest free-standing behavioral health providers in the U.S., offering a full continuum of services including addiction treatment and recovery, extensive child and adolescent programs, senior care services, and Electroconvulsive Therapy (ECT). In addition to the main campus in Grand Rapids, Pine Rest also has 16 outpatient locations throughout West Michigan and two in Iowa.

Pine Rest achieved a historic milestone in June 2010 when the organization marked 100 years of service to the greater Grand Rapids and national community. The Pine Rest Foundation observes an important milestone as well, 50 years of service. A year-long celebration began in fall 2010 – 100 years of innovation, countless healing moments. For more information visit www.pinerest.org or call 616-455-6500.


Ben Bredesen, 615-386-6755
VP Marketing
[email protected]
Pine Rest Christian Mental Health Services
Colleen Cullison, 616-281-6363 x2033
Communications Manager
[email protected]

KEYWORDS:   United States  North America  Michigan  Tennessee

INDUSTRY KEYWORDS:   Technology  Data Management  Software  Health  Mental Health




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