Janine Powell joins to manage customer service for growing Electronic Health Record intelligence software company
QPID™ Inc. Continues to Improve EHR Experiences with Addition of VP Client Services
<0> For QPID, 617-504-8687 </0>
QPID™ Inc., an innovative provider of health record acceleration and intelligence solutions, today announced its continued growth with the addition of Janine Powell as VP of Client Services. QPID is a health care startup venture backed by Matrix Partners, Cardinal Partners, Partners Innovation Fund, and Massachusetts General Physician Organization (MGPO).
“I am lucky enough to have the pleasure of working with people repeatedly in my career and Janine is one of those great talents that you always want on your side – so I’m really excited to have her join me again at QPID,” said Michael J. Doyle, CEO. “Janine brings a rare combination of creative technical problem solving, assertive business sense and thoughtful customer care initiatives, in addition to the right health care information technology wherewithal - best of all, she truly cares about the customer.”
’s extensive healthcare experience will excel QPID’s client services team, as she applies knowledge from former client service and product roles at Encore Health Resources, Medsphere Systems Corporation, Skylight Healthcare Systems, Bridge Medical and McKesson. She will focus on providing implementation, customer care and client management services to clients, which include various entities in the Partners Health Care System - most notably, Massachusetts General and Brigham & Women’s Hospitals. Powell’s experience in creating positive customer experiences that lead to long term loyalty will help QPID accelerate new client integrations and expand its existing innovation to improve the U.S. health care industry nationwide.
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QPID is an intelligence system for EHRs — permitting creation of clinician-directed queries through natural language processing, resulting in deeper analytics and reporting capabilities in real time. With improved filtration and exception handling in health care workflow, and its effect is akin to business intelligence, namely, activating stored clinical data to reduce cost, improve revenue and increase quality of care delivery. QPID was developed within Massachusetts General Hospital and Partners HealthCare in Boston. QPID is venture backed by Matrix Partners, Partners Innovation Fund, Massachusetts General Physicians Organization (MGPO) and Cardinal Partners.