nTelagent Webinar Addresses Five Ways Hospitals Can Stop Losing Money

NASHVILLE, Tenn.--(BUSINESS WIRE)-- On July 19, nTelagent, Inc. is hosting a complimentary webinar for hospitals and other healthcare service providers titled “Closing the Five Doors Your Accounts Receivable Escape From at Point of Service.” For those unable to attend the July 19 webinar, a second presentation will be held on July 21.

“Seeing patients stand up and walk out the hospital door all on their own is a good feeling, especially if they’ve recovered from a particularly difficult surgery or illness. Seeing your hospital’s accounts receivable collections walk out the door, however, generates an entirely different emotion!” said Irene Barron, nTelagent COO and product management officer.

“Sadly, this happens all too often in healthcare and is threatening our hospitals’ financial viability,” Barron continued. “In this webinar, we’ll offer practical solutions to growing challenges in the accounts receivable arena, from improving registration processes to implementing a compliant, effective medical necessity program.”

Register for the Tuesday, July 19 at 9 a.m. Central session (https://www1.gotomeeting.com/register/394437201).

Register for the Thursday, July 21 at 1 p.m. Central session (https://www1.gotomeeting.com/register/545321528).

During the webinar, Barron, a hospital business office expert, will:

  • Identify five doors AR collections escape from at point of service
  • Offer some practical ways facilities can shut those five doors for good – to increase collections and decrease bad debt and AR days
  • Explain why healthcare AR is usually not really AR
  • Present tools for evaluating the pre-registration/registration process, to ensure an accurate, efficient point-of-service strategy that addresses today’s unique challenges
  • Pinpoint areas where providers still can take control of their revenue cycle, even amidst the uncertain economy and effects of healthcare reform

Over the past 10 to 15 years, increased financial responsibility has been placed on patients. Yet, even as patient-due balances have grown, many healthcare providers have continued “business as usual,” relying on back-end activities and failing to adjust their upfront processes to deal with this shift.

“Today, especially post-healthcare reform, hospitals must identify where their receivables are being lost and be proactive about implementing new processes – or suffer the consequences of more bad debt as they watch their payments-due fly out the door,” explained Barron.

About nTelagent, Inc.

nTelagent’s total point-of-service solution, the Retail Application for Healthcare, guides patient access staff through each patient encounter via real-time, customized scripts. From insurance verification to payment processing, registration is fast, simple and accurate for all patients: insured, uninsured and those qualifying for financial assistance. nTelagent’s clients increase upfront cash and cash on hand, reduce AR days and bad debt, reduce or eliminate back-end denials, and follow consistent practices on all registrations with just one system – for a fraction of the cost. Visit www.ntelagent.com for more information.


Laura Campbell & Associates
Laura Campbell, 615-579-6599
[email protected]

KEYWORDS:   United States  North America  Tennessee

INDUSTRY KEYWORDS:   Technology  Data Management  Software  Practice Management  Health  Hospitals