Streamlined process for new patient referrals to improve service to referring physicians
Massachusetts General Hospital Implements Referral Portal From eHealth Technologies
eHealth TechnologiesNicole Spencer, 530-269-1806
announced today that Massachusetts General Hospital has selected the new to provide referring physicians easier access to their facility and a clear, single process to submit new referrals. The site also allows the referring provider to receive key updates about their patients’ appointments and the results of the referrals.
eHealth Connect® Referral Portal is an easy-to-use “branded” portal that connects referring physicians with hospitals and health systems for convenient two-way communication and streamlined collection of all required patient information. Incoming data can be interfaced directly into existing systems eliminating manual entry. The portal is customizable, allowing organizations to educate their referring physicians about new trials, services, physicians and more.
“We continuously strive to improve our service and coordination of care for our patients and referring physicians,” said Alexa Kimball, MD, Senior Vice President, Massachusetts General Physicians Organization. “Facilitating patient referrals can be further streamlined by an online mechanism that offers referring physicians a way to initiate referrals quickly and ensure they are triaged to the appropriate provider.”
“We are thrilled to be collaborating with Massachusetts General Hospital to further improve continuity of care and enhance their patient and referring physician satisfaction—by streamlining transitions of care, and by providing the right patient information–when and where it is needed,” said Michael Margiotta, CEO for eHealth Technologies. “The Referral Portal’s template-based web interface provides a fast and easy way for referring physicians to submit specific information needed by our hospital and health system customers. Patient reports, demographics and results are sent along with the referral so that it is instantly available to staff.”
eHealth Technologies is a leading provider of continuity of care solutions, serving leading health information exchanges (HIEs) and over half of the nation's top 100 hospitals, including 12 of the top 17 U.S. News & World Report Honor roll Hospitals for 2012-2013. The company's eHealth Connect® offering enhances patient and physician satisfaction by streamlining transitions of care, and by providing the right patient information – when and where it is needed. Visit