Leading hospitals still struggle with social media engagement

Last month, Ed Bennett announced that the Mayo Clinic Center for Social Media will take over and maintain the Hospital Social Network List he created in 2009.

In his final post, Bennett said the environment for healthcare social media is more hospitable than it was three years ago and that hospital executives now understand social media is an essential tool for communication among and between providers, patients and caregivers.

While I agree that the number of hospitals engaging in social media has increased, hospitals shouldn't rest on their laurels because they still have a long way to go to improve community engagement. Read the full Hospital Impact post

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