Software will deliver new efficiencies, reduce workload and enhance patient privacy for customers of CareTech Solutions
Healthcare IT Services Firm to Offer Courion-Based Solution to Hundreds of U.S. Hospitals and Health Systems
Courion CorporationMartha Collins, 617-905-8551orBrodeur PartnersMichelle Dillon, 603-559-5835
, the leading defender against enterprise information access threats, today announced that , an IT services provider for more than 200 U.S. hospitals and health systems, will offer Courion’s password management and user provisioning solutions as value-added packaged services for its help desk clients.
CareTech is one of the nation’s premier information technology services providers to the healthcare industry. The 1,200-employee, $160 million company is ranked “” for its help desk. Called , it offers hospitals trained analysts 24/7/365 to assist with end-user issues related to clinical and business information technology systems.
Courion solutions address several key challenges for healthcare organizations:
“Hospitals operate with very lean IT departments that are responsible for managing extremely complex environments,” said CareTech’s President and CEO, Jim Giordano. “Reducing the volume of non-critical help desk calls related to password resets or system access and credential questions will be a major benefit for our customers who need to get their staff and clinicians back to work fast. These new services will help us quickly and easily deliver these benefits.”
Courion’s PasswordCourier consistently enforces strong password policies and enables users to instantly and securely reset their own passwords for enterprise systems, applications and Web portals. Transparent synchronization lets employees use one password to access multiple systems, and employees can serve themselves through the Web, desktop PC, voice authentication, IVR or support staff.
AccountCourier enables enterprises to fully automate new hire, promotion/transfer and termination processes. With connectivity to multiple authoritative sources, AccountCourier’s automated provisioning will offload from hospital staff the time-consuming burden of manually granting and revoking access to critical systems, including electronic medical records (EMRs) applications.
“Our relationship with CareTech Solutions is a prime example of the power of our partner relationships,” said Mike Parise, Courion vice president of global alliances. “CareTech’s team consists of healthcare technology experts who need to give their clients peace of mind that their processes are efficient and their information secure. CareTech’s standing in the healthcare industry, and their commitment to providing the best solutions in their sector, make for a great partnership.”
PasswordCourier and AccountCourier are key components of Courion’s , a comprehensive solution that identifies, quantifies and manages threats of improper access to enterprise computing systems. Courion’s software easily integrates with electronic medical record systems like Epic and Cerner as well as all major operating systems and applications such as Microsoft Exchange, PeopleSoft, SAP, Salesforce.com and Equifax.
CareTech Solutions is an information technology (IT) and Web products and services provider for more than 200 U.S. hospitals and health systems, creating value for clients through customized IT solutions that contribute to improving patient care while lowering health care costs. From implementing emerging technologies to supporting day-to-day IT operations, CareTech offers clients expert health information technology services earning it the 2008, 2009, 2010, and 2011 Best in KLAS award for IT Outsourcing (Extensive), and the 2012 IT Partial Outsourcing as ranked by health care executives and professionals in the respective annual Best in KLAS Awards: Software & Services” report. For more information, please visit .
With deep experience providing security solutions to seventeen million users in 500 organizations, Courion offers complete Identity and Access Management, from Provisioning to Governance to Identity and Access Intelligence. Courion is the leader in real-time analytics that enable you to pinpoint threats to valuable business information before lasting damage can occur. With Courion, you can easily visualize the activity in your enterprise and the context of identity and access relationships so you can recognize and reduce risk while maintaining everyday compliance. Confidently provide open access to all while also protecting your critical company data from unauthorized access with Courion. For more information, please visit or read .
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