Hayes Management Consulting Expands Outcomes-driven Operational Improvement Services

Hayes Management Consulting Expands Outcomes-driven Operational Improvement Services

<0> Hayes Management ConsultingWendy Loveland, 617-559-0404 ext. 285Marketing & Communications Manager </0>

, an award-winning healthcare consulting firm, announced today that due to market demand, it is expanding its clinical and revenue cycle optimization service lines as part of the firm’s outcomes-driven operational improvement offerings. Hayes’ tagline is ‘Optimizing the business of healthcare.” For Hayes clients, this means that there will be increased focus on measuring outcomes, leveraging Hayes’ proven methodologies and analytics tools, and knowledge transfer for client self-sufficiency.

“Sequestration was the tipping point, with its 2% decrease in Medicare reimbursement,” says Pete Butler, President and CEO of Hayes. “Now, more than ever, healthcare organizations want to ensure that their revenue cycle and clinical workflows, processes, and technology are as efficient and effective as possible.”

Hayes’ identifies improvement opportunities in all areas of the revenue cycle, including patient access, revenue capture and receivables management. This helps clients achieve financial goals such as net revenue improvement, cash acceleration and cost reduction.

At one client, Hayes’ revenue cycle optimization work helped decrease A/R by 11%, A/R days by 10 days, representing increased cash in the amount of $4.5 million. It also helped yield a $2.71 million return on an A/R outsourcing investment. .

Hayes’ line focuses on creating more effective, efficient clinical operations. This includes fine-tuning workflows and system functionality. Goals include higher productivity, improved patient satisfaction, the ability to report out on quality metrics, and competitive advantage, among others.

At Jefferson University Physicians in Philadelphia, PA, Hayes streamlined and enhanced workflows, enabling improved patient flow and provider efficiency. “Hayes provided knowledgeable consultants who, with direction from our key stakeholders, promptly and thoroughly evaluated our EHR,” said Mike Devenney, Director of Physician Application Support at Jefferson University Physicians. “Hayes offered innovative recommendations to improve our productivity and patient satisfaction with our services.” .

“The better the healthcare organization can leverage technology, develop efficient workflows and assure staff adoption, the better it will be able to remain competitive, take advantage of incentive money, comply with new regulations and improve patient care,” says Butler.

Hayes Management Consulting is a leading, national healthcare consulting firm focused on improving healthcare operations. This includes strategic planning, interim leadership, revenue cycle optimization, clinical optimization, project management, IT consulting, and preparation for federal initiatives such as ICD-10, Meaningful Use, and HIPAA compliance. We also provide software such as MDaudit and other proprietary tools to ensure our clients are operationally efficient.


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