Chicago MSO to use PatientPoint solution for accountable care

PatientPoint, a vendor of care coordination and patient engagement management software, is working with ACME MSO in Chicago to help its Clinical Value Network (CVN) network deliver accountable care to members of Blue Cross Blue Shield of Illinois and Wellcare Harmony. ACME manages CVN's network of more than 100 physicians.

PatientPoint's technology will be integrated with the MSO's existing systems to produce physician alerts. These prompts will help the physicians meet the health plans' quality goals in areas such as medication management and preventive screenings. In addition, PatientPoint will analyze EHR data, in combination with patient self-reported data, to identify gaps in care. Patients will then be alerted to those gaps and the need to seek care via phone or secure texts or emails.

The technology will also transmit linical data to care managers at ACME who can use that information to support patient compliance with care plans.

According to the announcement, PatientPoint will help CVN providers obtain recognition as patient-centered medical homes from the National Committee on Quality Assurance (NCQA).

NCQA recently said that practices using the services of Phytel, another company that specializes in population health management, could automatically meet certain medical home criteria. NCQA previously made a similar pronouncement about EHR vendor athenahealth.

Other EHR vendors, meanwhile, are increasing their own population health management capabilities and/or striking deals with outside firms. Allscripts, for example recently announced a deal with Diagnosis One, which provides clinical decision support tools. As changes are documented in a patient's chart, Diagnosis One delivers real-time recommendations to physicians at the point of care, according to Information Week.

Commenting on ACME MSO's agreement with PatientPoint, ACME president Kevin Hnatusko said, "Keeping members healthy is the ultimate goal, and our networks of physicians have transformed the way they approach patient care--from treating episodes of illness to adopting evidence-based medicine. Leveraging PatientPoint's innovative population management and patient-centered engagement tools will enable us to further this mission by ensuring members are more engaged and can better navigate the system to receive the right care at the right time."

To learn more:

--Read the PatientPoint announcement

--See the InformationWeek article on DiagnosisOne



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