CaroMont Health Selects athenahealth’s Cloud-Based Services to Enhance Care Coordination and Operational Outcomes

Services to offer utility to lower operational costs, improve delivery of patient care, and enable participation in government incentive programs

WATERTOWN, Mass. and GASTONIA, N.C.--(BUSINESS WIRE)-- athenahealth, Inc. (NASDAQ: ATHN), a leading provider of cloud-based practice management, electronic health record (EHR), and patient communication services to medical groups, today announced that CaroMont Health, a regional, independent, not-for-profit health care system, has selected athenahealth’s full suite of cloud-based services to help approximately 200 of its medical providers improve operational efficiency and enhance patient communications to enable a more synchronized level of care.

CaroMont Health will begin using athenaCollector®, athenahealth's cloud-based medical billing and practice management service, which is fully integrated with athenahealth's EHR service, athenaClinicals®. Additionally, CaroMont has chosen to utilize athenaCommunicator®, athenahealth’s patient cycle management service designed to manage patient interactions triggered by practice staff or by automated routines within athenaNet®, athenahealth's cloud-based platform. The athenaCommunicator service will enable expanded accessibility for patients after-hours and on weekends, streamlined patient payments, re-captured staff and physician time, reduced no-shows, and elimination of expensive paper-based mailing campaigns.

When working in concert, these three cloud-based services will provide CaroMont with a single, unified platform that will help streamline their practice management and patient communications.

“CaroMont is an expanding organization and we are highly focused on innovative health care technology solutions,” said CaroMont Health’s President and CEO, Valinda Rutledge. “athenahealth’s suite of cloud based solutions will help our employed physicians stay up-to-date with technological changes in health care and enhance communication between the patient and doctor. We look forward to utilizing their services to complement our delivery of care and plan to participate in emerging pay-for-performance programs.”

Jonathan Bush, Chairman and CEO of athenahealth, commented, “CaroMont is a forward-thinking organization that is looking to improve their operations and overall delivery of care. Like other leading hospital systems, CaroMont has realized that cloud-based services will grant the flexibility and platform needed to execute on a compelling health care IT strategy.”

About CaroMont Health

CaroMont Health in Gastonia, North Carolina is a regional, independent, not-for-profit health care system. It encompasses Gaston Memorial Hospital with 435-beds; Courtland Terrace, a 96-bed skilled nursing facility; Gaston Hospice which includes the 12-bed Robin Johnson House inpatient facility, and CaroMont Medical Group, an extensive network of physician practices in five counties and two states with approximately 200 employed physicians. CaroMont Health's vision is to be a nationally recognized leader and valued partner in promoting individual health and vibrant communities. We are among Thompson-Reuters 100 Top Hospital recipients and one of two Health Grades Clinical Excellence recipients in North Carolina.

About athenahealth

athenahealth, Inc. is a leading provider of cloud-based business services for physician practices. athenahealth’s service offerings are based on proprietary web-native practice management and electronic health record (EHR) software, a continuously updated payer knowledge-base, integrated back-office service operations, and automated and live patient communication services. For more information, please visit or call (888) 652-8200.

This press release contains forward-looking statements, which are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including statements regarding the anticipated benefits and potential for meaningful use of athenahealth’s service offerings, the nature of prospective markets for those offerings, and the development an accountable care organization. These statements are neither promises nor guarantees, and are subject to a variety of risks and uncertainties, many of which are beyond our control, which could cause actual results to differ materially from those contemplated in these forward-looking statements. In particular, the risks and uncertainties include, among other things: the risk that our service offerings will not operate in the manner that we expect, due to design flaws, security breaches, or otherwise; potential interruptions or delays in our internet-based service offerings; our reliance upon third parties, such as computer hardware, software, data-hosting, and internet infrastructure providers, which reliance may result in failures or disruptions in our service offerings; errors or omissions included in our payer and clinical intelligence rules engine and database; and the evolving and complex government regulatory compliance environment in which we and our clients operate. Existing and prospective investors are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. athenahealth undertakes no obligation to update or revise the information contained in this press release, whether as a result of new information, future events or circumstances, or otherwise. For additional disclosure regarding these and other risks faced by athenahealth, please see the disclosure contained in our public filings with the Securities and Exchange Commission, available on the Investors section of our website at and on the SEC’s website at


CaroMont Health
Marion Crawford, 704-898-1548
[email protected]
athenahealth, Inc.
John Hallock (Media), 617-402-1428
Director, Corporate Communications
[email protected]
athenahealth, Inc.
Jennifer Heizer (Investors), 617-402-1322
Director, Investor Relations
[email protected]

KEYWORDS:   United States  North America  Massachusetts  North Carolina

INDUSTRY KEYWORDS:   Technology  Data Management  Internet  Networks  Software  Practice Management  Health  Hospitals  Other Health




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