Care Team Connect Powers PinnacleHealth’s Innovative Care Coordination Model

Partnership will integrate traditional health data with real time monitoring device data to coordinate care

Care Team Connect Powers PinnacleHealth’s Innovative Care Coordination Model

Anu JayaramanPhone: 773.897.0711Email:

PinnacleHealth, a leading hospital and healthcare system in Central Pennsylvania, has partnered with Care Team Connect (CTC) to power care navigation for their heart failure patients. The program initially supports heart failure patients in their primary care medical home through the use of biometric data supplied from Honeywell Telemedicine devices and traditional health data via PinnacleHealth’s existing Health Information Exchange (HIE).

“PinnacleHealth is focused on developing a strategy to help manage the risk associated with large groups in an ACO agreement by utilizing advancements in technology to minimize the scale up cost. We chose Care Team Connect because of their advanced care coordination product along with the organization’s vision of how healthcare will be provided in the future,” said Jason N. Lato, PinnacleHealth’s Senior Strategic Initiatives Developer. “PinnacleHealth’s strategies align with Care Team Connect’s, which will create an environment for innovative accomplishments.”

Care Team Connect will integrate with PinnacleHealth’s HIE to receive the patient’s biometric data from Honeywell monitoring devices (Weight, Blood pressure, Pulse, and Pulse Ox) in addition to Admit and Discharge data, lab results, and other relevant patient-centric information. Instead of having a simple algorithm based, for example, on just weight gain, CTC has the ability to combine the weight gain data with a patient’s lab result, such as an ejection fraction, to determine whether or not the weight gain is a cause for concern and needs to be escalated to the care manager. This real time data-driven approach ensures appropriate resource utilization, allows care managers more time to respond directly to patients who require active care and ensures timely action to prevent costly patient encounters downstream.

“By combining traditional health data with data from Honeywell’s real time patient monitoring devices, PinnacleHealth will take advantage of Care Team Connect’s sophisticated integration and rules engine to alert and specify what response is needed based on complex clinical rules of care,” said Greg Kuhnen, Care Team Connect’s Chief Technology Officer. “This is the next frontier of care management and we feel very fortunate to team with a visionary organization like PinnacleHealth.”

PinnacleHealth is a pioneer not-for-profit healthcare system dedicated to providing and improving the health and quality of life for the people of Central Pennsylvania since 1873. A proven leader in medical innovation, PinnacleHealth offers a wide range of services from primary care to the most complex surgeries and Magnet recognition for nursing excellence. The healthcare network includes four campuses (Community, West Shore, Harrisburg and Polyclinic) and medical services, including family practice, imaging, outpatient surgery and oncology, at multiple locations throughout the region. For a complete list of services, visit

Care Team Connect’s integrated care management platform powers innovative population health strategies. By integrating data from disparate health systems, our secure, web-based platform powers workflow across the care continuum via a shared, patient-centric care plan. Care Team Connect enables Accountable Care Organization, preventable hospital readmission, Patient-Centered Medical Home, and payer care coordination programs to identify and manage targeted patient populations by risk, payer, condition, and care setting. To learn more, visit .