API Healthcare Publishes Guide to Achieving Quality of Care and Controlling Costs

Technology Breakthroughs Turn Theory into Action

HARTFORD, Wis.--(BUSINESS WIRE)-- API Healthcare, the leader in healthcare specific workforce management technology, today announced the availability of their latest whitepaper: Achieving Quality of Care and Controlling Costs. Outlining eight staffing best practices for workforce optimization, this free guide provides tips on turning these practices into action and provides practical guidelines on how to implement them.


Top concerns for nursing executives include patient satisfaction/experience, quality of care, patient safety and controlling costs. By optimizing labor and the use of staffing best practices that connect patient data with caregiver data, healthcare providers can convert theory into action. The result is better outcomes for both patients and providers.

The eight best practices outlined in the paper are:

  • Build collaboration between finance and nursing
  • Use history to plan for the future
  • Make employee empowerment a priority
  • Use projected actual patient care needs to make adjustments and achieve optimal staffing
  • Take a centralized look at daily staffing needs across the entire organization
  • Understand overtime and all of the costs associated with it
  • Control your non-productive labor instead of letting it control you
  • Develop a consistent, enterprise-wide strategy regarding the use of contingent and agency labor


  • J.P. Fingado, President and Chief Executive Officer, API Healthcare

J.P. has 20 years of senior-level healthcare information technology experience and has led API Healthcare’s growth since 2008. Prior to joining API Healthcare J.P. held executive-level positions with several leading healthcare technology companies where he was accountable for sales, operations and research and development.

  • Gail Mulrooney, MSN, RN, Senior Nursing Informatics Specialist, API Healthcare

Gail works with clients to help them successfully implement patient classification systems and educates staff at numerous levels within the facility on the concepts, benefits and use of the system. Gail has over 30 years of experience working in both inpatient and outpatient settings.

  • Rick Robinson, RN, Product Manager Patient Classification System (PCS), API Healthcare

Rick works closely with healthcare providers to fully understand their scheduling and staffing challenges and uses this knowledge to provide direction for future patient classification product development. Rick is also a Registered Nurse with experience in Nursing Informatics.


About API Healthcare

API Healthcare is the largest healthcare‐specific vendor of workforce management solutions to the healthcare industry. The company’s staffing and scheduling, patient classification, human resources, recruiting, payroll, time and attendance, business analytics and staffing agency solutions are used by more than 1,000 hospitals and staffing agencies. Founded in 1982, API Healthcare has been rated by KLAS® in the Top 20 Best in KLAS Awards Report (www.KLASresearch.com) as the top time and attendance provider system for the last nine years (2002‐2010). More information can be found at www.apihealthcare.com.


API Healthcare
Samantha Ehley, 262.670.2714
[email protected]

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