ACS Executive Pens Article Demonstrating Value Benchmarking Can Deliver to PT Programs

ACS co-founder Cary Edgar publishes article in AAOS Now, detailing how clinical and operational benchmarking can improve productivity and profitability

SCOTTSDALE, Ariz.--(BUSINESS WIRE)-- Cary Edgar, co-founder and key principal of Ancillary Care Solutions (ACS), the nationwide leader in helping health systems and physician groups establish and manage outpatient physical and hand therapy programs, was featured in the July 11 issue of AAOS News, outlining how physical therapy practices can determine if their programs are functioning at an optimal level. AAOS News is published by the American Academy of Orthopaedic Surgeons, the preeminent provider of musculoskeletal education to orthopaedic surgeons.

In the article, Edgar offers specific benchmarks that PT programs can adopt to gauge effectiveness. “With this information at their fingertips, leaders then can institute strategies to improve areas where performance is below par,” he says.

The benchmarking data presented in the article were collected by ACS over the course of five years, reflecting more than two million visits to physical therapy clinics owned and operated by physician groups. The benchmarking recommendations Edgar presents encompass:

  • Procedures per provider work hour;
  • Procedures per visit;
  • Visits per eight-hour day;
  • Visits per patient;
  • Initial evaluation show rate;
  • Follow-up visit show rate;
  • Payments per procedure;
  • Payments per visit; and
  • Compensation cost per visit.

“In order for a PT program to be successful, multiple functions must be managed efficiently and effectively,” Edgar notes. “We work closely with our clients to establish benchmarks that provide valuable insight into various aspects of their programs. They can see what works and identify where improvements are needed—and how best to focus on necessary changes.”

You can access the AAOS News article here to review the specific benchmarks Edgar recommends. ACS leverages its financial, operational and regulatory expertise to offer expert physical therapy management support and physical therapy consulting services, ranging from the development and management of new programs to the expansion of existing programs and reinvigoration of underperforming programs.

About Ancillary Care Solutions

Ancillary Care Solutions (ACS) is the nationwide leader in helping healthcare organizations, hospitals and physician groups develop and optimize the performance of physical and occupational therapy programs. In addition to providing financial, operational and compliance solutions that generate a substantial ROI, ACS offers real-time physical and occupational therapy benchmarking, productivity tracking and reporting through its Web-based TherapyWorks solution.

Based in Scottsdale, Arizona, ACS currently works with healthcare organizations in more than 25 states. For additional information, visit


Ancillary Care Solutions
Hilary Hellman, 480-945-6777
[email protected]

KEYWORDS:   United States  North America  Arizona

INDUSTRY KEYWORDS:   Technology  Data Management  Software  Practice Management  Health  Hospitals  Professional Services  Finance




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