Xerox Helps Healthcare Providers, Payers and States Prioritize Patient Safety

LAS VEGAS--(BUSINESS WIRE)-- Healthcare organizations and state agencies are increasingly turning to Xerox (NYSE: XRX) to help tackle their growing list of IT and federal reform requirements. From preparing for the new ICD-10 medical coding system – to securely hosting healthcare data in the cloud, Xerox’s work with customers places new emphasis on patient safety and healthy outcomes.

“Navigating new and ongoing regulatory issues is a critical, demanding task. Xerox can help by offering IT expertise, insights and solutions that allow healthcare providers to remain compliant while ensuring their patients’ well-being,” said Heather A. Haugen, PhD, head of research for The Breakaway Group, A Xerox Company. “Organizations that successfully prepare for the changes with technology and education will be better able to monitor patient safety and boost the quality of health services, resulting in timely reimbursements that can be reinvested into improving care.”

Using the experience of The Breakaway Group, Xerox is working closely with providers to adopt ICD-10 coding standards before the government’s deadline. Xerox helps caregivers learn and adopt the new “language” of this coding system, including how to document patient care so that it can be integrated into an Electronic Medical Records (EMR) system and used to improve safety and quality.

In addition to ICD-10, Xerox works with healthcare clients to maintain a focus on patient safety in the following ways:

  • EMR implementation and adoption: Hospitals like Bay Medical Center in Panama City, Fla. work with Xerox to get the most out of their EMR system investment. With Xerox’s help, Bay improved its clinical information systems to meet Meaningful Use requirements and recently collected millions of dollars in reimbursement funds.
  • Hosting/cloud services: To improve access to critical information at Cooper University Hospital in Camden, N.J., Xerox is building a private cloud platform to host the applications for the hospital’s Epic EMR system. By working in this virtualized environment, the hospital will have faster access to system upgrades and the ability to align the system to changing business requirements in a more cost effective and efficient manner.
  • Preventative analytics: Providers including Houston’s Memorial Hermann Healthcare System and Sutter Auburn Faith Hospital in California use Xerox’s Midas+ software to incorporate data analytics into daily processes – which in turn is used to support medical decisions that improve patient care.
  • Health Information Exchange (HIE) assistance: Iowa is one of the most recent states to begin working with Xerox to implement and manage an HIE. The system allows patient medical data to be shared electronically between participating practices and gives caregivers access to patient information at the time they are making critical decisions, improving the outcome and efficiency of care.


Xerox will showcase its business and document process outsourcing portfolio at HIMSS12, Feb. 20-24 in booth No. 2334, Venetian Sands Expo Center, Las Vegas. For more information on Xerox Heatlhcare and at HIMSS, visit

About Xerox

With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries. For more information, visit, or For investor information, visit

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