Why isn't patient-centered care a fact instead of just an effort?

My colleague, Nick Jacobs, recently wrote about patient centered care gaining momentum. I couldn't agree more. At a meeting I recently attended with international leaders for healthcare, this was an major topic.

Each year when the International Society for Quality in Healthcare (ISQua) meeting convenes, there is always a focus in patient-centered care. Up until this year, one of the fathers of patient centered care, Harvey Picker (who passed away earlier this year) was always present, and gave us his insight, motivation and charge to "make a difference" at our respective organizations. This session normally culminated with recognition of leaders in the industry making change happen toward a safer environment for our patients.

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